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Aria UCS is all-in-one call center software with inbound, outbound and blended capabilities for native or domestic Call Centers or SMEs to run voice processes such as customer support, telemarketing and sales, collections, technical support, marketing research, helpdesk and other processes.

Aria UCS Plus is a complete call center software specifically designed for small businesses. Combining the capabilities of ACD, Dialer, CTI & CRM, Voice Logger, Quality Monitoring and Reporting, Aria UCS Plus gives you the power to think of Targeted Marketing Campaigns, Automated Customer Service, Complete control of day-to-day operations and Performance Management. Aria's inbound solution makes your customer support processes effective by maximizing First-Contact Resolution and enhancing customer satisfaction levels. The solution empowers your agents to deliver consistent user experience across multimedia channels, thereby boosting customer loyalty.



Customer Speak

  • We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services Click here
  • Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You. Click here
  • I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time. Click here
  • We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction Click here
  • We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch Click here
  • We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product. Click here

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