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Cloud IVR

Smart Conference Bridge

Cloud based or hosted Conference Bridge is the application that let companies to generate multiparty telephone conference with authentication over cloud based premises. Both inbound and outbound calls can be done with it. With cloud based Conference Bridge, no hardware installation is required. The user party will be given with admin panel access from where he can set up and access conference room over cloud premises. It let companies to have conference calling with N numbers of users in it. it comes with all the latest features that an on-premise conference bridge offer. It is capable enough to handle multiple traffic streams for unlimited time. Just like normal conference bridge, cloud-based conference bridge also let the admin send conference timing over email or SMS to all participants.

Features

  • Allows multiple group to join the conference room
  • Call recoding facility
  • Can lock conference after a pre-defined time
  • Connectivity through ISDN PRI, SIP or Analog Line / Extensions
  • Forceful exit of participant by if Admin require to do so
  • Greeting message after entry
  • MIS reporting of conferences
  • Name announcement on user entry & leaving
  • Outbound and inbound conference
  • Play music for wait time
  • Software based application run on any alters OS
  • System can automatically call all participants at pre-schedule time
  • UI to monitor live participants
  • User Entry through trusted PIN or w/o PIN

Application

  • For inbound and outbound sales conference
  • To make Support conference
  • To spread product awareness among employees
  • Training purpose conference meetings
  • Emergency action discussion

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