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PARTH For IVRS

IVRs is very important tool in telecom industry for automation of process. It is very useful for offices government/ PSU organizations , NGOs , customer care , Help lines , Banking , Insurance etc.

PARTH UCS provide comprehensive IVRs features. You can make static or dynamic IVRS. Can be further integrated with any ODBC compliance data base or client ERP/ CRM. There are important features of PARTH UCS for IVRS .

IVRS

  • Welcome message
  • Department transfer
  • Multi node
  • Live monitoring
  • Make your own call flow
  • Web based GUI
  • Call transfer to Agent
  • Call transfer to Mobile

Outbound IVRS

  • Payment Reminders
  • Telemarketing
  • Electronic IVR based Survey
  • Election campaign
  • Insurance / Service reminders
  • Personalize invitation
  • Transaction Update
  • Product launch

Suitable Industries

  • Corporate Office
  • Customer Care
  • Call Center , BPO / KPO
  • Travel Agency/ Tourism
  • Airport/ Airlines Help Line
  • Government / PSU Organization
  • Banking / Insurance
  • Defense / MES/ DRDO
  • DOT / BSNL , TSPs
  • Complaints Redressals Management
  • Share brokers
  • Automobiles
  • Real estate

Customer Speak

  • We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services Click here
  • Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You. Click here
  • I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time. Click here
  • We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction Click here
  • We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch Click here
  • We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product. Click here

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