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Airlines /Travel Agencies

IVRS for Airlines /Travel Agencies

Aviation and travel agencies requires a high-level communication to maintain their businesses. This industry is diverse by nature and always operates from different destinations under the single umbrella. Thus, they require an advanced communication system to stay connected within the business, employees and to the customers. They mostly operate business communication through landlines which requires an efficient IVRS system.

Aria IVRS offers the same level of high-end technology that aviation/travel industry requires. With this system, an organization can control communication for different departments such as ticketing, booking, enquiry and general support divisions.

Exclusive Features of Aria IVRS

  • Can call to dedicated number which can consist of toll free number as well
  • Different language is available for convenience of customers
  • Welcome message is played with company name
  • Different Department can be set & easy department transfer
  • Own call flow can be made
  • Easy to transfer call to agents and on mobile
  • Live call monitoring & recording

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