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PARTH for Telephone Recording

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In communication rely industries, it is very important to track calls with perfect voice recording system. This offers organization to track employee performance and also support higher level communication requirements. Telephone recording is mostly used in call centers, share broker firms, banking/ Insurance organizations or in government authorities.

PARTH UCS offers an excellent and uninterrupted conversation recording for live calls which can be saved for later uses without any hassle. With this standalone box, it offers telephone recording with or without EPABX and computer dependency. The recordings can be traced and stored for anonymous period so that organizations can hold records. It does not require any external device or computers to get installed. It offers excellent recording features with improved interception facilities such as auto answering and live conferencing.

Exclusive Features of Aria Telephone Recording

Standard Recording Features:

  • Independent System , no need any computer for recording
  • Can work with your existing EPABX
  • DID wise recording
  • Extensions wise reporting
  • Live monitoring
  • Historical MIS reporting
  • Web based GUI

Interception Features:

  • Auto answer & recording
  • SMS Alert on IO number for predefined suspect number
  • Live call connect on IO mobile number for call on particular suspect
  • Different color marking for different type of call.
  • Authentication access of recorded call

Advance Features (Optional):

  • Incoming Call pop-up
  • Outgoing call popup
  • Call Disposition
  • Agent log-in logout reporting
  • Agent wise reporting

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