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Complaint Management Solution

Overview

Customer complaints are important as that helps in improving the service level and customer satisfaction rate. Though complaints are not a fortunate incident but every company needs a system to file complaints from the users. Also, a separate system is required to take feedback from users in order to maintain the consistency of service level.

Thus, we have bought the complaint management system designed with high-end technology. This system comes with a comprehensive package of software and hardware that manages the complaints taking system efficiently. It auto receive the calls and direct them to the correct department to an available agent. It integrates well with CRM system and thus provide a seamless experience to the users.

Aria Complaint Management System offers a complete solution for collecting feedback and complaints from customers through a flawless system. We also offer 24X7 services to all our customers.

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