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PARTH Call Center Suite

Parth UCS, strong communication system equipped with inbuilt IP PBX functionality, is most suitable solution for small & medium call center application. Parth UCS can be used for inbound as well as outbound call center use also has inbuilt SIP trunk connectivity for international & domestic trunk connectivity. Further multiple trunk connectivity option is there through CTI card or gateway.

Agents or executive can connect on soft phone , hard IP phone , on existing PBX or on mobile phone. Internal communication can be done on existing LAN network, no need to have separate cabling like traditional PBX. Can be integrated with SMS/ Email, Existing CRM /ERP/ My SQL Database

Parth UCS is equipped with complete call center features. It is ready to work box for typical call center application. Auto Dialling, applications for call center features like:

Preview dialing
Predictive Dialing
Multiple retry option
Option to set retry duration
Support excel file to upload data
Multiple lead set
Multiple Fighter for fast dialling
Multiple campaign
Multiple ACD group
Click to dial from third party CRM/ ERP
Manual Dialling
Number masking

Customer Speak

  • We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services Click here
  • Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You. Click here
  • I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time. Click here
  • We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction Click here
  • We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch Click here
  • We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product. Click here

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