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PARTH For Telephone Recording

Recording of telephone conversation is important for office communication , share brokers , banking/ Insurance organizations, Call centers Customer cares as per government authorities or other requirement. Parth UCS provide uninterrupted conversation recording. PARTH provide standalone box for telephone recording with or without EPABX. Also there is no dependency on computer.

Standard Recording Features :

  • Independent System , no need any computer for recording
  • Can work with your existing EPABX
  • DID wise recording
  • Extensions wise reporting
  • Live monitoring
  • Historical MIS reporting
  • Web based GUI

Interception Features :

  • Auto answer & recording
  • SMS Alert on IO number for predefined suspect number
  • Live call connect on IO mobile number for call on particular suspect
  • Different colour marking for different type of call.
  • Authentication access of recorded call

Advance Features (Optional) :

  • Incoming Call pop-up
  • Outgoing call popup
  • Call Disposition
  • Agent log-in logout reporting
  • Agent wise reporting

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