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Below is the JD mentioned for the opening of Pre SalesTechnical Support:-

Job Description:

  • Provide Technical support to customers for product Dialer, voice logger, IVR and other Aria Product.
  • Undertaking installation and maintenance of Dialer, voice logger and other Aria Product.
  • Managing customer feedback and satisfaction.
  • Managing all the maintenance work for the Dialer, Voice Logger and other Aria Products.
Person should have good communication skill , presentation skill, docomentation making etc

Salary: INR 90,000 to 200,000
Experience: 0 to 2 years

Below is the JD mentioned for the Technical Support Executive:-

Job Description:

  • Provide Technical support to customers for product Dialer, voice logger
  • Undertaking installation and maintenance of Dialer, voice logger and other Aria Product
  • Managing customer feedback and satisfaction
  • Managing all the maintenance work for the Dialer, Voice Logger and other Aria Products
  • Genration of prospect data & maintaning the same
  • Follow up and make scheduled call backs to customers where necessary

Desired Candidate Profile:-

  • Candidate should have good communication and interpersonal Skills.
  • Good Database and Linux Knowledge.
  • Customer Speak

    • We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services Click here
    • Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You. Click here
    • I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time. Click here
    • We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction Click here
    • We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch Click here
    • We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product. Click here

    Below is the JD mentioned for the opening of Technical Support:-

    Job Description:

    • Provide Technical support to customers for product Dialer, voice logger, IVR and other Aria Product.
    • Undertaking installation and maintenance of Dialer, voice logger and other Aria Product.
    • Managing customer feedback and satisfaction.
    • Managing all the maintenance work for the Dialer, Voice Logger and other Aria Products.
    Desired Candidate Profile:-
  • Candidate must have B Tech degree/ BCA/MCA / Diploma in IT or ECE along with database & Linux knowledge.
  • Candidate from similer field having IVR & Voice logger , IP PBX knowledge will be prefered
  • Salary: INR 90,000 to 200,000
    Experience: 0 to 2 years

    Below is the JD mentioned for the opening of Business Development:-

    Job Description:

    • Responsible for prospecting, qualifying and generating new sales leads
    • Follow up on leads and conduct research to identify potential prospects
    • Manage data for new and prospective clients,
    • Lead genration by email, online search , reference etc
    • Genration of prospect data & maintaning the same
    • Lead genration by Email & Calling

    Salary: INR 200,000 to 3,40,000
    Experience: 1 to 5 years

    Below is the JD mentioned for the Pre Sales cum Technical Support:-

    Job Description:

    • Responsible for preparing for meetings and tailoring communications for Aria Products.
    • Prepare presentations and Technical documents for the customers.
    • Responsible for Pre sales (Arranging demonstrations & understanding requirement from client/Sales Manager).
    • Technical understanding, testing & delivery & overall customer satisfaction.
    • Innovative & self motivated.
    Desired Candidate Profile:-
  • Candidate should have good communication and interpersonal Skills.
  • Below is the JD mentioned for the Sales Executive (Female):-

    Job Description:

    • Managing major clients & business partners and complete follow-up with them
    • Preparing MIS report and lead generation ,
    • Gather market and customer information and provide feedback on buying trends
    • Making projection report and target report.
    • Should have excellent communication & presentation skill
    • Innovative & self motivated

    Desired Candidate Profile:-

  • Candidate should have completed MBA.
  • Candidate with technical background will be preferred.
  • Candidate should have good communication.
  • JD for the Inside Business Development Executive:-

    Job Description:

    • Managing major clients & business partners and complete follow-up with them
    • Managing complete tender sales, searching tenders, preparing tenders, managing complete tender documentation, proposals, quotations and handling complete liaising with the respective authorities
    • Managing Inside business development domestic and international
    • Managing Government sales and liaising with the authorities
    • Understanding of product technically.
    • Preparing MIS report
    • Making projection report and target reports
    • Handling Incoming leads & taking action on the same.
    • Updating Client list and feedback from clients.
    • Follow up with prospects.

    Salary: INR 1,00,000 - 3,00,000 P.A
    Experience: 2 to 4 Years
    Industry: IT-Software/Software Services
    Functional Area: Inside Sales, Corporate Sales, Business Development, Tender Sales
    Role: Inside Business Development Executive

    Desired Candidate Profile

    Education:

  • (UG - Any Graduate) AND (PG - MBA/PGDM - Marketing) AND (Doctorate - Doctorate Not Required)
  • Candidate should have excellent communication & Interpersonal skills.
  • Candidate should be responsible and result oriented person who can bring new business and accounts to the company.
  • Candidate having relevant sales experience in the Contact Center solution, IVR, Voice Logger, Headsets would be preferred.
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