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Contact Center Solutions

Overview

Contact Center solutions : To get a best solution in low budget , Aria offers the smart voice logger along with the features of the dialer . In todays business scenario it is mandatory to keep a record of all the communication held between the client and the executives. This contact center solution provides all the features from recording of incoming and outgoings calls to reporting , monitoring , performance of the agents. Aria has utilized available sources to produce an outstanding PC based voice logger with rich functionalities. ARIA-5002 is two Channel Voice Recording System with USB connectivity which can be used with direct GSM FCT, telephone lines , EPABX extensions , VOIP FXS/ FXO , Wireless Radio equipment etc and can have n number of connected agents .

This amazing solution comes along with the device and the software in which the software is installed in the computer and further agents can be logged in to their systems and can call via analog phones . It can have multiple connectivities possible.

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