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FAQ

Aria CRM: The system will be place in your premises and whatever technical requirement will be needed, provided by client side like Power, LAN, Cables, and Switch etc.

Aria Cloud CRM: There are no technical requirements as such all you need to use the CRM is internet browser. Browser can be Mozilla Firefox, Chrome, and Internet Explorer etc.

Cloud CRM means there is no need to download any software, no maintenance cost for back up. You can access it from anywhere.

As per our plan you can go with monthly or annual plan. Contract will be valid till then subscription period if you cancel after that you will no longer have access to your CRM system
Yes you can share your requirements or changes would like to add on it with us. We will check the possibilities and confirm you but additional charges will be applicable.

You can email us on support@ariasolutions.net or can call us on 0120-4763963 for any technical queries 24*7.

The minimum user license for CRM is five.

Login credentials will be provided to you or you got option to create the same. Below mentioned three parameters require to login into CRM application.

  • Role
  • User id
  • Password
  • Whether Your Data stored in excel, spreadsheets, database or other CRM, You need to share a table structure of database with us and we will arrange an import option on CRM panel. The file type of database should be.CSV file or .XLS.
    Modules can be Sales, Marketing &Service etc. however it is defined with others name in market like Order Management, Lead Management, Logistics/Inventory, Invoice Management etc.

    Aria CRM allows to integrate your mail servers with it and it includes the task:

  • Auto-Response of emails when complaints reported/Closed
  • Feedback Mails can be generate to customer for the services
  • Send auto reply back to your customer
  • It generates the email when contract period of the product is going to be expiring.
  • We have given the dashboard to review the reports on daily basis. Reports help you to find out the customer data, sales productivity & won/Lost opportunity ratio.

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