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Customer Support

A customer is a valuable asset for any firm and it is a responsibility of firm give all-inclusive customer support and solutions to the clients. This is also a foremost factor of any business's success, and client support for any firms that are product or service provider is leading job. Getting hold of new customer is more challenging than doing repeat business with current customer. A solution can bring lots of opportunities, when it comes to cross sell and up-sell that can simply and effectively increase business. Perhaps, you may know about a large amount of calls for customer services are monotonous in nature. These frequent calls could be self-serviced than call picked by multiple numbers of agents for providing the solutions and information.

Aria Telecom is a leading provider of voice processing system includes Voice Logger, Interactive Voice Response System, Gsm Gateway, Predictive Dialer, Conference Bridge etc that are generally used in gamut of Call Centers, Contact Centers, Enterprises etc, to cater the fast and exact solution and information to customer without involving of agents. A genuine contact center solution can make sure the high quality service with less installation, maintenance and growth costs. So, we are catering you a perfect solution with our long time expertise through customer support solution in Delhi.

In today scenario when distance is not a limit. People working round the clock, you client may call you from any part of the world. You need a client support center which can answer your call round the clock. Running manual customer care center manually is very difficult and involve too much manpower and infrastructure. So, Aria is offering total communication solution that meets to your requirement and route your business just towards gains. Our world class solution caters actually the same as our customers demand for and we give utmost customer satisfaction levels throughout reliable user experience, resource allocation and high service quality.

Solutions regarding customer support services in delhi and help desk offered by Aria Telecom enhance complete user experience with standardized call distribution adapting, astutely to changing call influx across all channels attached with advanced inbound features such as Queue Management, Call Flow, IVR System, and Intelligent Routing.

Customer Speak

  • We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services Click here
  • Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You. Click here
  • I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time. Click here
  • We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction Click here
  • We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch Click here
  • We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product. Click here

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