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all-in-one communication suite for Contact Centers and Enterprises offering next-generation information and communications management capabilities including ACD, IP-PBX, CTI, IVR, Predictive dialer, Voice Logger, Unified Presence, Sales Management, Customer Care, and Reporting. The SOA and MDA-based platform allows easy creation of new capabilities for Communications-centric enterprises as they grow with respect to their process and workflow requirements.

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