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Features

  • Department wise routing
  • Complete chat history
  • Integration with existing Data base , CRM, ERP etc for agent pop-up *
  • Comprehensive visitor history with location country , city etc
  • Live visitor monitoring
  • Live agent monitoring
  • Chat Transfer to other agent with chat detail *
  • No resources required
  • Customizable Disposition
  • Internal chat
  • Admin can add, edit & delete user
  • Multiple conversation at one time
  • Easy integration with any existing website /Portal etc.
  • Connect with your client from any where
  • Transfer file
  • Email your conversation
  • Encryption based secured communication

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