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Police Dial 100

Overview

Having police protection in any country is basic necessity of citizens of the country, Dial 100 is common number to contact for citizen for any help they required for law & order related matters. Even in some countries this the only number to contact for medical emergency & Fire safety as well. For citizen, it just to dial 100 number from any type of phone they have but at the back-ground Police need technology to maintain huge traffic of calls.

Police control room should be equipped with technology to get quick call on call tacker computer with all detail of the caller if there in in the record along with his actual location to provide immediate help. For the same system should be integrated with digital map.

Objective:

To create fully integrated communication and controlled 'Police Response System'; and To enable the general public to make emergency calls for getting prompt and effective police services.

How it works:

ARIA provides a flexibility to create your own CRM. First time call will land on Aria System. An option has been provided in the CRM to enter call dispositions, where call tacker will choose name of the Police Station, Police Officer etc. SMS will get dropped on the basis of selected dispositions by the agent. As soon as the complaint gets resolved by the Police Officer, he will send an update to the agent(s). Search option shall be provided as agent will search the complaint number and shall update the latest remark & close the complaint.

On emergency call , call can be monitored by call dispatcher on live call , even call dispatcher can monitor call tackers remarks to take quick action on the call.

Customer Speak

  • Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You. Click here
  • We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services Click here
  • We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction Click here
  • We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch Click here
  • We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product. Click here
  • We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends. Click here
  • We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom. Click here
  • As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products. Click here
  • I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time. Click here

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