Conference Bridge Solution

Overview

Conference Bridge is a pool of multiple numbers of calls, which are made by multiple persons at one time to make conversion with each other. It is just a sever and works like a telephone to answer the numerous calls at same time, and it has also software-based capabilities that help to connect more than one caller. Being expertise in telecom industry, Aria telecom is also a global leader for providing excellent conference bridge solutions in India and abroad. We have kept us modernized to cater quality services to all types of call Centres and organizations. Nowadays, the demand of conference bridges is almost in various business enterprises as Aria Telecom is offering Aria UCS conference bridge services in Delhi that is actually more efficient and act as one-stop solution for any types of call Centres and business houses.

The Telephone conference bridge equipment is a digital communication switching systems, available in ranges of configuration that is based on Time Division Multiplexing (TDM) as well as Pulse Coded Modulation (PCM) switching technology. It also available with advanced CMOS chips that permit most advantageous processor and minimum power utilization. Our conference system, you can find with both mode such as video conference bridge and audio conference bridge that is offered by us according to industrial requirements. These micro controller based systems can be accessible with distributed processing that is featured with Positive Temperature Coefficient (PTC) to make sure the protection of cards.

The process of development on our end involves testing on large number of factors which assures for providing peak performance, excellent design, and simplified operation standard. For ensuring client satisfaction, we offer affordability matched with strict timelines for optimum results. Aria Telecom caters admirable and industries/call Centres based conference bridge services india that is equipped with the whole requirements.

CONFERENCE BRIDGE APPLIANCES

Some important Features:
Plug & Play – No complex Installation
Welcome Greeting
Entry through PIN or w/o PIN
Play music if admin not joined
10 -120 Concurrent Users License
Multiple group
Option to Lock Conference, after pre-defined time
Name announcement on user entry & leaving
Conference Call recording
Connectivity through ISDN PRI, SIP or Analog Line / Extensions
Software based application run on Linux centos OS
Outbound conference
Administrator can mute and unmute a person
Forceful exit of participant by Admin
UI to monitor live participants
MIS reporting of conferences
System can automatically call all participants at pre-schedule time & add them in conference.

Parth-Conference Bridge for Government Administration & political parties

Government department head or leader can interact with their multiple subordinates any time without traveling long distance.
Subordinates do not need any resources other than mobile phone or landline & Conversation is secure
Conversation can be recorded & stored for future reference
It is important tool to connect remote location people effectively & securely
Other person can raise his hand to ask question at the end of leader interaction
It is also very important tool at the time of disaster to manage the situation & update
Play important tool at the time of election to boost their followers & officers & guide them after regular interval
It is also useful for government to communicate their achievements & work with states, district & gram panchayat level & direct public.
A person working at lower post like gram panchayat can directly interact with Prime minister easily & can report his grievance & suggestion.
This can remove the distance between lower representative & top leadership & can help in curbing the corruption gap.

Parth Conference Bridge can be used in office or call Centre for following purposes

Time Saving
It helps to connect with all your business associates
Good voice quality
It helps to communicate globally
Security-by using credentials can join conference.
Meetings can be records
Needs basic telephony technology
Multiple conference session can be done on same time
Email/SMS facility available to invite participants
Reports/Recordings can be fetched easily via user interface

Model: PARTH 30B

This product will help you for the conference call with the delegates of any organization. In this you will have 30 seated license for the agents and each could have their own conference calls scheduled. The system could be connected via PRI/SIP/Analog lines. It has the UI for monitoring the connected agents and has complete reporting feature.

Model: PARTH 60B

This product will help you for the conference call with the delegates of any organization. In this you will have 60 seated license for the agents and each could have their own conference calls scheduled. The system could be connected via PRI/SIP/Analog lines. It has the UI for monitoring the connected agents and has complete reporting feature.

Model: PARTH 90B

This product will help you for the conference call with the delegates of any organization. In this you will have 90 seated license for the agents and each could have their own conference calls scheduled. The system could be connected via PRI/SIP/Analog lines. It has the UI for monitoring the connected agents and has complete reporting feature.

Model: PARTH 120B

This product will help you for the conference call with the delegates of any organization. In this you will have 120 seated license for the agents and each could have their own conference calls scheduled. The system could be connected via PRI/SIP/Analog lines. It has the UI for monitoring the connected agents and has complete reporting feature.

Q1) What is Audio Conference Bridge?

It is a telephony system which is designed specifically to allow multiple peoples in one call.

Q2) Who is controller?

Controller who initiates the conference & having a rights to control the whole conference by using privileges like to mute all the participants, dial out a participant, listen the recordings & Create/Edit another conference room etc.

Q3) Who are Participants?

A participant could be anyone invited by the controller to add in conference. Participant will have an invitation with the details of dial in number & PIN which was shared by the controller.

Q4) Is there separate PIN for Controller & participants?

Yes PIN’s are separate for both them.Partcipants can add in conference by entering their pin & announcing their name. They will be connecting with line & music will be play till then controller is not added.

Q5) How PIN can be Generate for controller & Participants?

Web interface is available where you can generate the PIN’s for both of them.

Q6) How Many people can add in conference at a time?

Multiple people can add in conference. Its depends on your calling medium or available channels like if you are using dedicated one PRI line for system, it consist 30 channels and at a same time 30 People can occupy their seats for conference.

Q7) What is Dial out & Dial In?

Dial out where numbers are being dialed by the telephony system or controller to add participants in conference. Dial In where participants dial on given access number to add in conference by entering their pin

Q8) What equipments are requiring to setup?

From Aria:

Server with installed application & software’s for the conference, it will be the asterisk based solution & Operating System will be centos 6.8.

PRI Card/ GSM gateway/ Analog Gateway –Depends upon client’s calling medium

From Client:

Telephonic Medium: PRI Lines /Analog lines/GSM SIM

TCP/IP Voice Supported LAN Network

Internet broadband for remote support

Q9) If a person is disconnected during the conference, how he/she can get back to the conference?

He/She will redial the number and rejoin the conference or controller can dial out their number to add in.

Q10) Can we set any welcome tone while entering in conference?

Yes, when you will enter the PIN to add in conference a welcome note will be announce.

Q11) How can we get the conference recordings if would like to share with anyone?

We provide a web interface which includes the facility of listen/play/download the recordings with other features like MIS Reports, Create/Edit/Delete Room etc.

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Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer