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IVR for Retail

In few decades, retail industry sees major growth and changes customer lifestyle stimulated by strong fiscal escalation that comes with competition. The retail sector faces also problems like dealing with wide gamut of customers, have also challenge to manage the customer's demand along keeping the good relationship with customers as well as retaining old customers. To make the job and responsibility of retailers easy, some innovative ways like contact center solutions are offered by Aria Telecom to boost profitability and add value to their services. Ours IVRS for retail is best solution to avoid the issues in supply chain management automation, retention and gaining of customer, IT infrastructure, distributed setups and personnel management.

The interactive voice response for retail could be great means and assistance for diverse retail operations because it can provide premium service to the wide gamut of customers along with managing with costs. So, we are offering IVRS software for retail that is totally suit to need of retail industry and help in keeping up the various tasks as well as dealing with wide gamut of customers at minimum time. The idea of using IVRS is of course helpful in making longer the in-store shopper service experience to the telephone.

Our highly experienced and dedicated team knows the demands of retail industry and does also research to know the current demand, when it comes to supply IVRS system for retail that easily suit to demand of customer according to current scenarios. Ours fully-hosted IVRS and call center solutions brings the exact platform for retailers who want to make better customer experience, deal with costs, amplify productivity, and breed the profits.

Aria caters progressive interactive voice response software for retail that enable back-to-back solutions for contact centers as well as integrated self-service via voice, sms, mobile, e-mail etc. The IVRS tool kit for retail provided by us are complete enough to solve any issues related to retail operations, help in furthering productivity.

Advantages of Interactive Voice Response for Retail:

Customer Speak

  • We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services Click here
  • Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You. Click here
  • I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time. Click here
  • We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction Click here
  • We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch Click here
  • We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product. Click here

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