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Organization Name: Jharkhand State AIDS Control Society (JSACS)

Client Requirement:

If we will look in rural areas or township, still people do not have knowledge about HIV/AIDS virus. If people are suffering from AIDS, they do hesitate to consult with someone. To keep in mind these things Jharkhand state decided to make people aware about the HIV/AIDS with anAria ACCS IVRS. Actually they need an Interactive Voice response system which could provide information over the phone about disease like how it spreads, precautions, treatment etc.

What we have offered:

We have offered them our solution Aria ACCS IVRS where people can call on particular No. and can get any information about HIV as well as we have also given an option to talk with Educator in detail discussion. As call will connect, Welcome message will be playing (Welcome to HIV Help Line), system will ask to choose language either English or Hindi.

As got language confirmation, system will offer to choose options by DTMF inputs

  • What Is HIV & AIDS
  • About its causes, how its spread and modes of transmission
  • about its Precautions, Treatment, and Prevention from HIV
  • to register your complaints
  • to record your status
  • to listen complaint status

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