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Industries Overview

Understanding exact needs of business and enterprise, Aria brings actual and forward-looking solutions that are absolutely unique, robust and highly adaptable. Ours services and solutions suit to valuable needs of our wide ranges of clients to give best practices in different areas. Customers can seek continuous contact center solutions, Voice processing system with supreme solutions for improved business experience at Aria Telecom. We have many years experience in catering the voice processing services and solutions along with ranges of products and software that support speckled industries.

Our gamut and sophisticated product line carries loop-start, ground-start, DID, T1, E1, Signaling 5 (SS#5), Signaling 7 (SS#7), ISDN, and the VoIP Session Initiation Protocol (SIP) and H.232 interfaces. Voice logger, Voice Mail and Automated Attendant features are integrated and can operate on any PBX and central office (CO) switches. The IVR system in Delhi NCR and software offered by us is capable to work on most efficient voice processing boards.

Aria Telecom caters Interactive Voice Response System (IVRS) and Dialer for different industries mentioned below.

Communications

Lessening ARPU's, increasing need to hold on to client loyalty, and boost user experience, industries allied to communications are seeking various ways to lower the cost along with standing always on the front of competitors. We present comprehensive and affordable IVR for communication to make an ideal contact center solution, and functioning strongly with fastest growing industries to give equipped technical support.

Financial Services

With gradually approach, we deliver IVR system for financial services by using distinct systems along with bit integration. We give also solution to severe issues like large manual overheads and large operational costs, low process and business intelligence.

Complaint Booking

Generally, insurance and live cover industry is facing various issues such as ensuing of insignificant barriers to entry, risk management, low switching costs, regulations and policy management, and claim settlement. So, we are offering IVR for complaint booking to give complete support and beneficial complaint management services.

BPO/KPO

Saving working cost and optimizing revenue, our IVR and dialer solution for bpo/kpo is profitable completely for companies; allow them to allocate work to dedicated and specific firm that holds proficiency in handling such functions. We make sure for delivering superior services to sustain competitiveness, enable BPO to use right contact center solutions, and let client companies to deliver best customer experience.

Help Line

Many number of government and NGOs are using the helpline to enhance their work and service competencies and to provide real time solution to people. Aria provides high-end solutions like IVR for help line to monitor and execute the helpline very thoroughly.

Hospitality and Travel

Giving better in-room experience and stable need to access information and entertainment, we are delivering IVR for hospitality and travel that meet the demand of contact center solution for hospitality and travel industry, and give better usability in handling tasks like hotel reservations, ticketing, and flight booking etc.

Customer Speak

  • We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services Click here
  • Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You. Click here
  • I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time. Click here
  • We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction Click here
  • We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch Click here
  • We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product. Click here

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