Call Centers and BPOs needed a flexible technology and tools to simplify the interaction with callers and boost up the business processes. They are also looking for solutions to diminish the cost of common activities in the organization like sales, service, collections, inquiry and support calls etc. IVR System (IVRS) is such a solution to automate the contact with callers. Aria Telecom, is a reputed and highly appreciated supplier of interactive voice response system in Delhi, works to make simpler the business communication processes by automating it. The IVR solutions give excellent feature to recover the information such as flight schedule, movie show times, bank balance, product details, order status and additional information from any telephone.
Interactive voice response India by Aria Telecom is featured with cutting-edge solution that are more and more used to place outbound calls to collect and deliver the information generally for appointments, past due bills, and other time critical events and activities. We design interactive voice response software (IVR software) to deliver the best technologies and give full compatibility with each platform for excellent usage. Ours IVRS help you in making more efficient the call process and provide related information to customers without need of representative.
Suitable for domestic as well as international call center, ours Aria UCS TM is absolutely a blended call center solution that can be used for inbound or outbound call center. Our rich product Aria UCS is flexible enough to go well with your necessity. There are few significant features of Aria UCS is given below.
Our IVR solutions allow for great ease in call processes by:
We have installed our IVR System and interactive voice response system software in many numbers of call centers, big corporate houses, institutions and government houses etc.
Features of IVR System:
Aria Telecom also customizes IVR systems according to business enterprises, domains and their specific requirements. Ours customized solutions will help in self customer service and supporting as well, and best for inbound processes like customer support.
Our customized IVR Solutions come with features like:
Major Benefits of Our Customized IVR Solutions:
When customers are calling, the call routing process in the systems make sure about the each call is being connected to right representative. The perfect integration with other applications and databases make you possible to work in a restructured manner and recollect the information very fast. Individual can simply access their IVR from out of office and amplify the real working hours of the representatives by lessening the idle time. Aria Telecom, a reputed ivrs company in delhi ncr, offers the services in India, features both hosted and dedicated IVR System.