We are India's No.1 Telecom Solutions R&D Company

Call Center Solutions

Customers expect is increasing day by day as they are demanding for relevant and helpful solutions and services. They are looking for a right company to find the exact services and cover their health, homes, automobiles and other assets. Customers are used to contact the call centers with the expectation of efficient, well-informed answers to their query. It is also necessary for agents to keep customers updates about the particular information to retain them also. Using proper call center solutions could be best possible technology for any types of call centers and corporations, which are dealing with large numbers of customers who are just demanding for right information and solutions for any questions.

Aria Telecom is leading name amongst call center solutions providers, and caters forward-looking solutions and services to larger number of Call Centers and Industries to support their business and help them to make simpler the procedures as well as modernized to get preeminent results. We are supplying voice processing system that automates the processes of call and doesn't waste time in connecting call, dialing numbers, holding up to check if the call is live. Our major goal is to maximizing client's productivity, building relationships with customers and agents by providing highly experienced solutions.

Ours team of Development, Support, Sales, and R&D etc helps in developing the excellent technologies to provide resourceful contact center solutions to keep the client's businesses high. Our long-term experiences of serving the different scale of industries help to breed as well as provide superior services to the respective clients. Ours cutting-edge call centers solutions in Delhi and NCR will of course help you in catering better support to your customers along with keeping a log of the entire details for future purposes and decision making. All the logs are securely stored in the databases trough our call center software that is developed according to customer's requirements. The logs can be easily retrieved when required.

The contact center solutions offered by Aria includes IVR Systems, Predictive Dialers, Auto Dialers, voice logger, outbound Dialer, telephone headsets, conference bridge, GSM VOIP Gateway etc that completely suit to Call Center Requirements. We don't have target to just making profits but bestow the real solutions that are economical and support our clients in enhance productivity. Our technical experts cater call center software in India that are prepared with guiding of engineers and according to demand of market.

Our Call Center Solutions include:

Customer Speak

  • We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services Click here
  • Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You. Click here
  • I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time. Click here
  • We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction Click here
  • We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch Click here
  • We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product. Click here

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