Complaint Management System

Our Complaint Management System (CMS) is a structured and automated solution designed to handle, track, and resolve customer complaints efficiently. It streamlines the complaint resolution process, ensuring that customer grievances are addressed promptly and accurately while providing valuable insights for business improvement.It helps organizations effectively manage and resolve complaints, ultimately improving customer satisfaction and service quality.Implementing Our well-designed CMS can position. Our CMS allows customers to log complaints through multiple channels (phone, email, app, website, etc.). Our Complaint management system is flexible to get integrate with existing software as well as social and telephony system.

Complaint management system provider Company in Ghana

Aria Telecom is a leading Complaint Management System (CMS) provider in Ghana, offering innovative solutions to streamline customer service and enhance client satisfaction. With advanced features, customizable options, and a user-friendly interface, Aria Telecom helps businesses efficiently address and resolve complaints, ensuring seamless communication and improved customer experiences.The system is customized to meet industry-specific needs, offering features like 24/7 accessibility, integration with CRM tools, and a user-friendly design to enhance operational efficiency.

Complaint management system provider in Ghana

Aria Telecom ranks as one of the leading Complaint ManagementProvider Company in Ghana. We provide best Complaint Management system in every sector with advanced features.Our well-implemented Complaint Management System can significantly enhance customer experience and improve operational efficiency. Our Complaint Management System (CMS) is a software solution designed to help organizations efficiently handle customer complaints, feedback, and service requests.Aria Telecom’s Complaint Management System, it is recognized as one of the leading CMS solutions in Ghana.Aria Telecom as a customer-focused leader in the telecom industry, ensuring that client feedback is efficiently addressed and resolved.

Complaint management system supplier in Ghana

We are the leading supplier of the most affordable and effective complaint management systems in Ghana.Aria Telecom is one of the top Complaint Management system supplier company in Ghana. It offers advanced and customizable solutions that help businesses streamline the management of customer complaints, enhance customer satisfaction, and improve overall service quality. We supplya robust CMS is essential for maintaining customer satisfaction and building trust. Our CMS supply customized Dashboard for organization which is easy to handle complaints.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer