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Cloud call center Software suppliers is easier to set up and maintain, cost-efficient and gives businesses more control and visibility into their operations.Cloud call center Software helps streamline your calling process. We are Cloud call center Software suppliersis an ideal fit for any type and scale for business.Cloud call center Software is a tool that helps you handle the inbound and outbound telephony operations of your business

Cloud call center solution providers in India

We are Cloud call center solution providers in India which provides the best customer experienced across all the communication channels like voice, SMS, chat, email cloud call center software, cloud call center software solution manage all customer interactions with VoIP time contact center platform. We provides Cloud call center solution providers in India which determines the service level of your business.

Cloud based call center software

Cloud based contact center software has all the features to efficiently manage your inbound, outbound or a combination customer call center. With Cloud based call center software stay informed about business calls and serve customers better. Cloud based call center software is used for call handling. Unlike personal calls, business calls would have a specific nature and importance to them.

Cloud Contact Center solutions

Cloud contact centre software enables businesses to carry out their customer communications (calls, SMS) over the internet, without the need for an on-prem PBX phone system.Cloud Contact Center solutions that helps organizations provide a seamless customer experience across all channels in the customer service journey.Cloud Contact Center solutions also amplify your business productivity and efficiency in handling business calls.

  • 10 digit or toll-free number for incoming
  • 100% conversation recording
  • Agent live monitoring & barge-in
  • Agent log-in / logout record
  • Call back scheduling, missed call alerts
  • Caller call history and today call history
  • Customizable with 45 field CRM& disposition
  • Desktop and mobile application for agent
  • Preview& predictivedialing
  • Recording space and multi-party conference
  • Skill based routing of calls
  • Support inbound & outbound IVRS
  • Support incoming/outgoing/ missed call facility
  • Web-baseddashboard for admin & supervisors to monitor
  • Work on GSM / PRI line both
  • Easy to start services.
  • On-the-go accessible services through mobile and laptop.
  • No IT infrastructure cost needed.
  • Easy on-premise to cloud migration.
  • Easy to afford for small budget businesses.
  • Offer all compact features of call centre with no hassle.

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