This API allows users to authenticate and obtain an access token for accessing protected resources. The API endpoint is https://ccsapi.ariatelecom.net/api/Login, and it requires sending a JSON payload with the user's credentials.
A logout API is an interface used to log out a user from a system or application. It is commonly accessed through a specific URL, such as https://ccsapi.ariatelecom.net/api/Logout.
The /api/DialNumber endpoint allows users to initiate a call to a specified phone number. This API is used to facilitate outbound calling functionality
The /api/CallHold endpoint is used to place an ongoing call on hold. This allows users to temporarily pause a call and resume it later.
The /api/CallUnHold endpoint is used to resume a call that has been placed on hold. This API allows users to unhold a call and continue the conversation.
The /api/CallTransfer endpoint allows users to transfer an ongoing call to another destination, such as a different phone number or extension. This API enables call transfer functionality within the system or application.
a) Enable Conference
The /api/CallConference/EnableConference endpoint is used to enable a conference call feature for a user. This API allows users to initiate and participate in conference calls with multiple participants.
b) Add in Conference
The /api/CallConference/AddInConference endpoint is used to add a participant to an ongoing conference call. This API allows users to dynamically include additional participants in the conference call.
The /api/CallMonitor/Bargin endpoint is used to initiate a barging operation on a call. Barging allows a user to join an ongoing call between two other parties and actively participate in the conversation..
Current Call Detals API
"Current Call Details" API, which provides information about the current call when an agent's phone is ringing or busy, is as follows:
The CDR (Call Detail Record) API allows you to retrieve call details for a specific date range and client ID. It provides information such as call duration, caller ID, agent details, and more.