Call Center Software for BPO Industry

We provide Call Center Software for Industries with all advanced features. The best call center software for industry depends on specific needs. Our call center software for industry reduces in average handle time of calls. Our Call Center Software can be easily personalized as per the industry needs. Aria gives full support in Call Center Software for Industries to work closely with highest growing industry by providing future ready technology which is comprehensive and affordable in maintaining swift growth of corporation.

Call Center Software for Industry in India

Call Center Software for Industry in India helps both uni-channel and multi-channel call centers efficiently manage high volumes of inbound and outbound communications with customers. Call Center Software for Industry in India improves customer service. Call Center Software for Industry in India develops good relationship with customers. Our Call Center Software for Industry in India require for marketing ,sales and customer support etc.

IVR ACD Call Center Software for BPO Industry

IVR ACD Call Center Software for BPO Industry boosts productivity. Our IVR ACD Call Center Software for BPO Industry provides real-time support. Aria Telecom provides completely adaptable and flexible solution as IVRS, ACD Call Center Software and Dialer for BPO to make a good business. We provide IVR ACD Call Center Software for BPO Industry at low budget with better quality. IVR ACD Call Center Software for BPO Industry helps industries to reach millions of customers in few seconds.

Call Center Software Solution for Government customer care

Aria Telecom provides Call Center Software Solution for Government customer care. We are Call Center Software Solution for Government customer care to deliver improved customer experience. Aria Telecom enables government institutions with an advanced customer engagement solution that streamlines customer interactions and ensures a productive and uninterrupted two-way communication. Call Center Software Solution for Government customer care an affordable and reliable remote support software.

Benefit to Citizens & Industries

Solution is cloud based ready to use, developed & designed by Aria Telecom , a renowned name in the Field of Telecom & IT Software Development since 2004. Quality assured by CMMI level 5 & ISO 27001:2013 certifications

Catering advanced service at little bit of costs
To keep going competitiveness with productivity
Give right contact Centre solutions to enlarge interaction volumes
To automate routine functions by managing flexibility, competence, scalability
To deliver improved customer experience

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer