Our Product

Best Design Products

Brilliantly desgined Telecom Excellence to Perform with Perfection.

Artificial intelligence

Our Artificial intelligence (AI) is the transformative technology of modern time. It helps all of our businesses faster, stronger and more effective.

CTI Appliances

Maximize contact center productivity with best (CTI) appliance including Call Center Suite, IVR, OBD IVR, ISDN PRI recording, Predictive Dialer etc.

Call Center Headsets Dialpad

Aria’s best quality noise cancelling center headset and telephone dial pad specifically designed for call center environment.

CTI Cards- Gateway

Aria Telecom offers wide range of Asterisk PRI Cards, PRI gateway and FXO/FXS gateway at attractive price in India and globally also.

IP PBX

Aria Parth IP PBX series offers extensive set of unified communication features which are necessary to run your business.

GSM Gateway Products

Aria’s cost effective GSM gateway products includes 2G/3G/4G GSM VoIP Gateway, GSM VOIP 4G/VOLTE, GSM FCT, SMS Gateway, GSM Phone etc.

Embedded Voice Logger

Offering excellent quality Embedded Voice Recording System to our valuable clients, includes ISDN PRI, SIP recording appliance etc.

USB Voice Logger

Offering USB based telephone voice recording system useful for call centers and offices, available in 1/2/4/8/16 ports.

Leading Call Center Software Company in North Carolina

Aria Telecom is a leading Call Center Software company in North Carolina, providing innovative, in-house developed call center solutions backed by over 20 years of R&D experience. Our Parth UCS Call Center Suite is designed to streamline both inbound and outbound communication for businesses of all sizes. Whether you're operating a BPO, customer support center, or sales desk, our call center software offers the tools and reliability you need for efficient and professional communication.

Best Call Center Software Solution in North Carolina

We provide the best Call Center Software solution in North Carolina, equipped with essential features like IVR systems, real-time call monitoring, skill-based routing, call recording, and seamless CRM integration. Aria’s software improves agent productivity and ensures smooth customer interactions, making it ideal for startups, enterprises, and customer-facing departments across sectors. Our user-friendly interface and powerful MIS reports make managing and scaling operations effortless.

Top Call Center Software for Government Projects in North Carolina

Aria Telecom’s Call Center Software is trusted by several government help lines and public service departments in North Carolina. Our solution has been successfully implemented in critical services such as emergency response centers, public complaint systems, and citizen helplines. With high uptime, secure data handling, and automated call distribution, our platform supports efficient communication between the government and the public, ensuring timely and responsive service delivery.

Trusted Call Center Dialer Software Provider in North Carolina

Aria Telecom is a trusted provider of Call Center Dialer Software in North Carolina, known for our powerful and customizable predictive dialer solution—Parth UCS. It automates outbound campaigns for collections, sales, customer feedback, and appointment reminders. Supporting multiple dialing modes including preview, progressive, and predictive, our software helps maximize agent efficiency while minimizing idle time. The system is scalable and fully adaptable to the specific communication needs of your organization.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer

Artificial intelligence

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