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IVR software in India

IVR software is a technology with allows incoming callers to navigate a phone system before taking to human operator. IVR software allows a pre-recorded voice to interact with human through voice and DTMF tone input via the keypad.

Our IVR software in India is best fit for banking, telecom, call center, insurance, travel, payment gateway etc. We offer IVR call center software in India which boost business.We provide best IVR Software in India for inbound & outbound IVRS, can send & receive dynamic IVRS like bill reminders, policy dues reminders etc.

IVR software providers in India

We are IVR software providers in India Which give customers to self-service option to select options and open steps on their own without an agent.We are IVR software providers in India which can be deployed in any environment that best suits business, whether business prefer on-premises solution or cloud solution.

IVR call center software

IVR call center software easily allow integration with any 3rd party database. Our IVR software is user friendly.

IVR call center software support multi- language. IVR software is very important during high call volumes.

All industries can enhance their caller experience with our economical, efficient and easy to use IVR software .Our IVR software is designed and built to provide a personalized customer experience that effortlessly callers to the right answer ,or the agent ,to help maximum call center IVR.

So, give customer fast answers and route them where they want to go with powerful and easy to use IVR software in India form Aria Telecom.

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ivrs

Interactive Voice Response System

  • Advanced call screening and call switching options
  • Call Transfer
  • Easy integration with any type of database
  • Flow Selection on DNIS (Dialed Number Identification Service)&ANI (Automatic Number Identification)
  • Complete logging for callers' details and all the selections made during the call
  • Self Service, multi-level IVR
  • Multi-Language support
  • Multiple telephone line support for both Analog and Digital lines
  • Playback data retrieved from database
  • Simple to use Graphical System Design Interface
  • Text to Speech
  • Calls are answered in multiple languages.
  • Callers are routed based on customer selection and skill orientation.
  • Calls and messages can be recorded, stored and distributed via emails.
  • It guides customers through a series of options to allow them get the information without even connecting to an agent at all.
  • IVR Solutions route the call to the appropriate department as per customer’s selection.
  • Same number of staff can manage large number of calls
  • Voice mail supported system to let customers leave queries and request for a call back.
  • With IVR software, managing large and unpredictable call volumes is easier.

Missed call alert allows to customers to give ring on predefined number and sent a response to them via SMS services. This service generally used for verification of Contact numbers

We provide the user interface to monitor the response of online campaign.
Yes as customer give missed call on particular number &on the same time he will get SMS with thanks message.

It depends on available channels of calling medium. If you are using GSM gateway of 4 ports, every port consist a single slot of SIM so at a same time you can get 4 missed calls.

All the missed call numbers will be store into the database &those numbers can be helpful for the lead generation, verification process etc.

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