Leading Call Center Software Company

Aria Telecom is leading Call Center Software Company in Kolkata since 2004. Our Call center software is blended call center solution suitable for both inbound & outbound Call Center. Our Call Center Software, Parth UCS has strong ACD & all kind of dialing options link predictive dialing, preview dialing, progressive dialing etc. We pride ourselves on our simple, user-friendly interface that has helped businesses deal with high call volumes and optimize calling efficiencies.

Leading Call Center Software Company in Kolkata

Aria Telecom is one of the leading Call Center Software Company in Kolkata with more than 5000 satisfied clients all across the world. Aria Telecom allows enjoying all the features of an enterprise-level solution, irrespective of your business’s size. Some of these features include live call transfer, IVR; call barging, call recording, Power dialer , call queuing, and CRM integrations. All of this at amazingly affordable and flexible pricing plans!

Best Call Center Dialer Software Company in Kolkata

Aria Telecom is Best Call Center Dialer Software Company in Kolkata specialized solutions are just so easy. Parth UCS, Call Center Software has comprehensive MIS Report & Strong ACD Software; Parth UCS Call Center Software can manage small Call Center, medium call center& big BPO KPO. Our clients can use online support, live support, and call and even raise tickets to contact our agents, who are always happy to help.

Call Center Predictive Dialer Software for government Help lines

Aria Call Center Software is very much suitable for government help lines & contact centers , We have successfully delivered big government help lines like Discom Help line , Police Dial 100, Ambulance Help Line , Legal aria Help Line , Nagar Nigam Help Line , Women Help Line , HIV Help lines etc. Aria Telecom offers quick and reliable technical support in case of any issues for government Help lines.

Our Product

Best Design Products

Brilliantly desgined Telecom Excellence to Perform with Perfection.

CTI Appliances

Maximize contact center productivity with best (CTI) appliance including Call Center Suite, IVR, OBD IVR, ISDN PRI recording, Predictive Dialer etc.

Call Center Headsets Dialpad

Aria’s best quality noise cancelling center headset and telephone dial pad specifically designed for call center environment.

GSM Gateway Products

Aria’s cost effective GSM gateway products includes 2G/3G/4G GSM VoIP Gateway, GSM VOIP 4G/VOLTE, GSM FCT, SMS Gateway, GSM Phone etc.

CTI Cards- Gateway

Aria Telecom offers wide range of Asterisk PRI Cards, PRI gateway and FXO/FXS gateway at attractive price in India and globally also.

Embedded Voice Logger

We are engaged in offering excellent quality Embedded Voice Recording System to our valuable clients which includes ISDN PRI, SIP recording appliance etc.

USB Voice Logger

Offering USB based telephone voice recording system useful for call centers and offices, available in 1/2/4/8/16 ports.

IP PBX

Aria Parth IP PBX series offers extensive set of unified communication features which are necessary to run your business.

IP PHONE

We offervariety of cost effective IP Phone Systemsand Wi-Fi VoIP Phones for enable better communication both within and outside an organisation.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.

Manoj Kumar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.

Marian D'Souza - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

Dear Concerns, My feedback regarding PRI engineering work of your employee Mr. Yugal. I would like to say that his work is very impressive and excellent as per my understanding. Even though, he was assist me over call when he was out of town. Mr Yugal keep continue the same professional practice and work attitude. I would keenly looking forward to see you in future. Thank you very much for all your hard and sincere work during our shifting.

Balveer Rawat Accounts - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer

Call center software

Telephony System

Cloud Telephony

Leading Call Center Software Company