PRI Line/GSM Gateway-There can be any medium to generate call and pass on to the available login agents.
Admin Panel-One Application will be hosted on window pc for real-time monitoring, MIS Reports and to access many more features. Links& Credentials will be shared with client end to access all the information related to calling
Server-It will be a combination of CTI & Databas.
Clients - They will login into application which will be installed into their systems and take calls via Mobile Phones.