Unified Communication System Manufacturers

Unified Communication System Manufactures are combines presence and availability with voice, video, email and instant messaging to enable communication with employees, customers and supplier while streamlining business process. Unified communication system can enable us to faster, expertise-based decisions. Unified communication improves the customer engagement.

Unified Communication System Manufacturers in India

Unified Communication System Manufacturers in India which simplify the proliferation of technologies that businesses deal with every day. We manufacture Unified communication system in India this eliminates inefficiencies in communication to make business more productive and response. Unified communication system can be of great benefit for the business that requires a single system to handle the numerous tools.

Unified Communication System Supplier in India

We are leading Unified communication System supplier in India which give users an experience that is rich, uninterrupted, and friendly. Unified Communication system increase flexibility. We supply Unified communication system which speed business processes and improve operational effectiveness. Our unified communication system reduces travel, telephony and other collaboration- related expenses.

Use Aria unified communications to connect customers, employees, vendors ,suppliers ,information and partners for easy and quick communication.

Functionalities

IP PBX
IVRS
ACD
OBD IVRS
Inbound IVRS
Call Recording
Conference Bridge

Interfaces

SIP / IP Trunk
ISDN PRI E1/ T1 Trunk
Analog Trunk
GSM Trunk
FXS / FXO / GSM Gateway
IP phone
Soft Phone

Integrations

API for CRM/ERP
SMS Integration
Email Integration
Web Chat Integrations
Click To Call
Social Media Integration
Traditional EPABX Integration

Over 50-5000 available SIP/IAX2 extensions
Voicemail to Email
Call forward,
Call Waiting,
Call Transfer (Blind Transfer/ Consult Transfer)
Call Pickup/Call Parking ，
Call Queues
Ring Group
Call Detail Record Call Routing
Conference Room
Password Protect for Conference Room
Call Conference

Codec: G.711u/a, G.729, GSM
Conversation Recording
OSLEC (Open Source Line Echo Canceller)
Support VPN
Work on local as well as Static IP
Strong ACD application
Call Centre Feature
Predictive Dialling
Preview Dialling
Agent Log-in / Log-out Application
MIS Reporting
Call Queue

Follow Me
Music On Hold
Skype for SIP
SIP Trunk
H.323，IAX2 Trunk ，
PSTN Analog Trunk
Configure via WEB interface
100% Conversation Recording
Optional Recording
Call Connect on Mobile
Call Transfer

1. Up to 5000 SIP users
2. Multiple box networking
3. Up to 1000 concurrent calls
4. SIP, H.323 & IAX Support
5. Flexible Extension numbering
6. Support IP Phone, FXS Gateway, FXO Gateway
7. Soft phone on desktop / Mobile phone compatibility
8. SMS integration (Optional)
9. Email integration (Optional)

10. Support ISDN PRI through PCI-e Card, Gateway
11. Support Analog Trunk through FXO Gateway / FXO Card
12. Support GSM Trunk through GSM Gateway
13. Intercom features
14. Call Transfer
15. Caller ID
16. IP Extension work on LAN Network
17. Easy to carry extension to long distance through Fiber optic cable, VPN, VLAN etc.

1. Complaint Management System:

Automated Complaint Management System: IVRS to manage internal complaint of the campus for, electricity, housekeeping, plumbing, IT etc. Users can book their complaint calling on IVRS number; IVR will provide complaint number to user along with a 4-digit key to close complaint as per his satisfaction. Complaint can be automatically forwarded to the concern technician. Technician can call on IVR & close the complaint or can inform the supervisor.

2. Voice Message Blasting:

Parth 600 can send bulk voice Messages to users for any important event like any public meeting, fire incident, emergency, any social activity etc.

3. Bill Reminders:

Parth 600 can remind users for outstanding amounts due against their units.

4. Audio Conference or live voice broadcasting:

Parth 600 has capability to connect multiple users in conference with authentication id, call conference can be recorded also. It also has provision to broadcast voice message to multiple users.

5. Extensions on Mobile

You can also use any smart phone as extension using soft phone software on mobile

6. Third Party CRM/ ERP Integration:

We have API to integrate with third party CRM/ ERP for click to dial, phone book etc.

7. Click to Dial from Client ERP:

Parth 600 API can be integrated with any ERP/ CRM of client for click to dial application.

Q1) What is IP-PBX?

IP-PBX is a complete telephony system that provides calls over the Network instead of using telephone infrastructure. It is used to connect with IP phones, soft phones & Traditional phones with adapter.

Q2) What are the features IPPBX Consist?

IVRS for incoming calls with the option of language selection & department transfer
Voicemail
ACD (Auto Call Distribution), Call transfer, Call forwarding etc.
Play different messages for Non-Office Hrs., Festive/holiday announcement etc.
Call connectivity on mobile if no response via extensions
API Integration with Third party CRM
Multiparty Conference & many more

Q3) Why should I go for the IP-PBX?

It helps to reduce the costing on calls & any physical line rental, Digital Communication, No issue of signal loosing, Use LAN cable for voice communication etc.

Q4) What is SIP Trunk?

SIP Trunk works over the internet connections rather than physical lines. Calls are being placed through the internet; it can be used for various ways such as VOIP calls, file transfer, instant Messaging etc.

Q5) Can I use IPBX system with analog & digital headsets?

Yes it can be reused while installation of IPPBX system.

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Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer