Call Center Software for Retail industry

Call Center Software for Retail industry is easy to setup-and-use software that allows industry to manage retail store with minimum IT expertise. Call Center Software for Retail industry can easily customize. Call center software enables the comprehensive management of all your business phone calls. Call center software automates the process of transferring and responding to customer calls. Call Center Software for Retail industry improve agent and customer experience. By call center software retail industry can get many advantages like customer service, inbound and outbound sales ,billing and adjustments’, order processing, and sales support etc.

Call Center Software for Retail industry in India

Aria Telecom is well-known name in Call Center Software development for all industries especially for Retail industry. Our Call Center Software consist IVR Software, ACD Software, Call Recording & many for required featured in Retail industry. Call Center Software for Retail industry is an all-in-one Retail Store Management Software with POS Billing, Inventory Management, Customer Loyalty Program, Financial Accounting, Payroll Management and Store Analytic

IVR ACD Call Center Software for Retail industry

Call center software for Retail Industry which includes ACD, IVR and many more call management features. IVR ACD Call Center Software for Retail industry will help manage your team's call volume and automatically collect relevant information from the customer. By the time the customer gets to a human, all the information the representative needs is already available, and the customer won't have to repeat themselves.

Call Center Software Solution for Retail industry

Aria Telecom provides call center software which is effective, affordable and easy to use call center software solution for Retail Industry. Call center software solution for Retail Industry accessible from desktop, laptop, phone, and iPad, Android, Blackberry and Windows Phone. Call center software solution for Retail Industry makes it easier for your customers to reach you and for you to reach them. Call center software solution for Retail Industry elevates the overall customer experience.

Benefit of Using Aria Parth Unified Communication System & Omni Channel Communication to Retail industry

Advantages of Interactive Voice Response for Retail:

Easy to handle routine calls rapidly, and simply access the information
Lessen the hold times to avoid losing of sales
Contact Centre agents solution to deal with order and complex inquiries
Keep in-store staff free to spend extra time with customers
Enable to provide stable services with branding widely
Advance sales, service and support via text-based and mobile application
Perk up customer loyalty by keeping interaction and providing targeted offers

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer