OPD appointment system
OPD appointment system is an online patient appointment booking system for doctor using IVRS, Website/ Portal and Mobile app. Our OPD appointment system is easy to use and user friendly system. Our OPD appointment system is available on the internet, allows patients to book an appointment from the comfort of their homes, using their computer, laptop or mobile, and at any time. Patient can book appointment via IVR, website portal and Mobile app. Our OPD appointment system saves time and money for both doctor and patient. There is no need to travel the patient. Patient and doctor both can avoid inconvenience. Our OPD appointment system is a web based and mobile app based appointment system.
Doctor appointment IVR
Aria Online Doctor appointment system is a unique appointment booking system through IVR. Aria Telecom provides a mobile number to every doctor which can be used by patient to book appointment through IVR. We designed customized IVR call flow as per customer or doctor requirement. We always believe in fulfill client demand as per present scenario in business. Patient can give his feedback by IVR also. Aria Doctor Appointment IVR gives citizens the freedom to book appointment at any time and from anywhere. Our focus is to provide Doctor Appointment IVR to make less pressure on staff or doctor. Aria Doctor appointment IVR is a affordable booking system for small and big hospitals.
OPD appointment system providers in India
Aria Telecom is a leading OPD appointment system provider in India for both Doctor and patient with many satisfied client across India/world. Buy advanced OPD appointment system with secure and IVR, Website/portal and Mobile app features. We have many testimonials in India like doctors and hospitals etc. We provide OPD appointment system which improve operational and staff efficiency. Our target is to provide very quick service to patient through OPD appointment system where they can easily check the available slots without having to reach out to hospital/clinics directly in India. We provide high end Software Services and tools to the organizations benefiting the needs of the clients en-large.
OPD appointment system suppliers in India
Aria Telecom is one of the best and most affordable OPD appointment system suppliers in India from many years. We supply OPD appointment system which decreases patient wait time and increases satisfaction. Our OPD appointment system services available 24*7 hours. Patient can book their appointment any time. Aria OPD appointment system is running in many government and private hospitals and clinics. We always try to supply hassle free OPD appointment system to clients in India. Aria OPD appointment system helps to control visitor staff in India. We ensure that our OPD appointment system enhance employees productivity. Aria Telecom is focused on the deliverables of OPD appointment system in India and target to provide highly customizable software and services.
Solution Overview
We are going to provide to our client a patient appointment booking solution using IVRS, Website/portal and Mobile app. Target user for the system is patient. We will allocate a unique number to every doctor which can be used by the patient to book the appointment through IVR.
IVR Appointment Booking
Call Flow Description
We have allotted Unique Number to doctors. Patient will call on one of those numbers welcome message will be play with doctor’s name. System will offer a choice prior up to 3 days booking (Today, Tomorrow and Day after tomorrow) and also offer a time slot (Morning, Afternoon & Evening) as patient will give input by DTMF,IVR will pass the basic details of booking Patient phone no., Date and Time slot to system via API.
System will check the availability based on the choices received and provide the appointment date and available time back to IVR via API.
If the appointment is available then the IVR will make a call to patient and ask for the confirmation for appointment and it will provide two option first one is for confirmation or second one is to change the choice as per patient input it will precede accordingly.
If the appointment is not available based on the preference provided by patient, the system will pass on the next earliest available date and time to the IVR system which IVR will play back to patient that time patient will have two options either he can confirm the appointment provided by system or he can choose slot again as per his choice.
Once the Patient will give confirmation, Thanks message will be play and call will be drop.
Web Based Appointment
Patient will go to the website/portal to book appointment through online form. Patient will fill up all the details accordingly. After submitting the form, Confirmation Message will be send to patient’s mobile number. A Day before appointment: A reminder message will be sent to patient mobile number.
Front Desk Appointment Booking
CRM Solution
Admin features
The main features of admin module are given below:-
Doctor/Staff (Agent) features:-
Appointment Booking through Mobile App
Patient can book appointment via mobile app. whenever appointment is booked, a confirmation message will be sent to patient mobile number. A day before appointment, a reminder will be sent to patient mobile number.
Advanced features:-
Patient Feedback System through IVRS
Outbound IVR (OBD IVR):-