IP PBX is one of the common telecom instrument being used in the call Centres and offices. IP PBX software offers excellent integration with any SIP based gateway such as PSTN or VOIP provider. IP PBX software eliminates the necessity of vendor lock with its quality of easy integration with other devices. It also eliminates the jargons of telephone wiring and expensive infrastructure. It connects easily with computer network port and offer direct installation on PC.
Every call Centre or business fancy excellent customer service with higher productivity. The easy integration feature of IP PBX makes it easier to achieve the same. It indirectly enhances customer service level by bringing up the customer details during the live call. This act also reduces time spent on each call and offer placing outbound calls directly from the contact book. IP PBX software eliminates the need of typing a number for dialing call. It also saves money due to its huge handling features. It allows businesses to add a lot of phone lines without adding any extra physical hardware. Expanding business communication is easy with IP PBX software.
With IP PBX software, one can add a range of features in phone system such as voicemail, auto-answer and ring groups etc. All the features are very expensive but with IP PBX, these features can be added easily to the groups at a lower cost. With the use of SIP software, employees can answer/use office phone line while roaming or working from home. With IP PBX, setting up conference or transferring call is easier. Even shifting desk or offices is does not require expensive re-patching of PBX system with new advanced IP PBX system.
Missed call alert allows to customers to give ring on predefined number and sent a response to them via SMS services. This service generally used for verification of Contact numbers
It depends on available channels of calling medium. If you are using GSM gateway of 4 ports, every port consist a single slot of SIM so at a same time you can get 4 missed calls.
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction
Ramesh kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.
Adarsh Verma - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`
Ashwani Thakur IT Manager - Customer
Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.
P S Team Leader - Customer
Dear Concerns, My feedback regarding PRI engineering work of your employee Mr. Yugal. I would like to say that his work is very impressive and excellent as per my understanding. Even though, he was assist me over call when he was out of town. Mr Yugal keep continue the same professional practice and work attitude. I would keenly looking forward to see you in future. Thank you very much for all your hard and sincere work during our shifting.
Balveer Rawat Accounts - Customer
I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.
Rajkumar Kumar IT Manager - Customer
"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"
Ajay Ganguly Sr Executive - Customer