Our Product

Best Design Products

Brilliantly desgined Telecom Excellence to Perform with Perfection.

Artificial intelligence

Our Artificial intelligence (AI) is the transformative technology of modern time. It helps all of our businesses faster, stronger and more effective.

CTI Appliances

Maximize contact center productivity with best (CTI) appliance including Call Center Suite, IVR, OBD IVR, ISDN PRI recording, Predictive Dialer etc.

Call Center Headsets Dialpad

Aria’s best quality noise cancelling center headset and telephone dial pad specifically designed for call center environment.

CTI Cards- Gateway

Aria Telecom offers wide range of Asterisk PRI Cards, PRI gateway and FXO/FXS gateway at attractive price in India and globally also.

IP PBX

Aria Parth IP PBX series offers extensive set of unified communication features which are necessary to run your business.

GSM Gateway Products

Aria’s cost effective GSM gateway products includes 2G/3G/4G GSM VoIP Gateway, GSM VOIP 4G/VOLTE, GSM FCT, SMS Gateway, GSM Phone etc.

Embedded Voice Logger

Offering excellent quality Embedded Voice Recording System to our valuable clients, includes ISDN PRI, SIP recording appliance etc.

USB Voice Logger

Offering USB based telephone voice recording system useful for call centers and offices, available in 1/2/4/8/16 ports.

Leading Call Center Software Company in India

Aria Telecom is a trusted and leading Call Center Software provider in India, offering advanced telecom solutions tailored to enhance customer service, streamline operations, and increase productivity. With a strong presence across India and a client base of over 5000+ satisfied organizations, including several government departments, Aria Telecom is a pioneer in Predictive Dialer Software, ACD, IVRS, and CRM Integration.

Our flagship solution, Parth UCS, includes powerful features like predictive dialer, progressive dialer, preview dialer, call recording, and analytics. It enables your agents to deliver seamless, high-efficiency support and sales interactions. Our software supports both cloud-based and on-premise deployments, catering to businesses of all sizes.

Top Call Center Dialer Software Company in India

Aria Telecom is one of the best Call Center Dialer Software companies in India, providing cost-effective and feature-rich communication solutions. Whether you're a startup or a large enterprise, our software is designed to maximize agent performance and customer satisfaction. We provide:

Auto Dialer Software
Predictive Dialer Software
Automatic Call Distributor (ACD)
Interactive Voice Response System (IVRS)
CRM integration and omnichannel support

Our products are extensively used by BPOs, telecom providers, insurance firms, healthcare centers, and banking institutions throughout India.

Call Center Software for Government Helplines in India

We proudly serve government helplines across India with robust and reliable call center solutions. Our successful deployments include:

Police Dial 100
112 Emergency Services
Women Helpline
Nagar Nigam Complaint Centers
Legal Helplines
HIV/AIDS Helpline
Discom Helpdesks
Ambulance & Health Services

Our government clients include Indian Railways, Delhi Police, NTPC, ONGC, Airtel, BSNL, and many more.

We offer hassle-free deployment, complete training, and 24x7 support to ensure smooth operations of all helpdesk and inbound-outbound processes.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer

Artificial intelligence

Call center software

Telephony System

Cloud Telephony

Aria Telecom is 20+ years R&D company & offer inhouse developed products which can be further customized & integrated with other applications.

Our Product

Best Design Products

Leading Call Center Software Company in India

Top Call Center Dialer Software Company in India

Call Center Software for Government Helplines in India