Scalable Cloud Based IVR in India for Smart Customer Communication

Aria Telecom, a leading telecom and communication technology provider since 2004, offers reliable and feature-rich Cloud Based IVR in India to automate customer engagement and streamline business communication. Our hosted IVR solutions are designed for startups, SMEs, enterprises, and government sectors requiring round-the-clock service without infrastructure dependency.

With our Cloud IVR System India, you can provide callers with self-service menus, real-time routing, and automated information delivery—while reducing operational costs and human intervention.

Hosted IVR Solution in India by Aria Telecom

As a trusted provider of Hosted IVR Solution India, Aria Telecom offers cloud-ready platforms that support high call volumes, multilingual menus, and seamless integration with CRM and helpdesk tools. Our system is ideal for customer care centers, appointment booking lines, feedback collection, and automated call routing.

Features of our Cloud Telephony IVR in India include:

Multi-level IVR menu configuration
Drag-and-drop IVR flow builder
Real-time call logs and reports
Integration with SIP, GSM, and PRI
Custom greetings and voice prompts
Compatible with Aria Dialer and CRM

With zero hardware installation and centralized control, businesses can deploy and manage IVR systems from any location.

IVR on Cloud India for Remote and Hybrid Teams

Our IVR on Cloud India is ideal for businesses with remote agents or distributed teams. Agents and supervisors can access call data, monitor performance, and update flows through a secure web portal—ensuring complete visibility and flexibility.

Use cases include:

Order tracking and customer feedback
Lead routing and agent transfer
Service ticket generation
Missed call handling and callbacks
Payment and invoice notifications

The system is built to scale, allowing businesses to add more lines or update menus as their communication needs evolve.

Why Choose Aria Telecom’s Cloud Based IVR in India?

20+ years in telecom and IVR system development
ISO-certified and compliant with industry security standards
Scalable from 2 to 2,000+ channels
24/7 availability with auto-failover
Multilingual support for pan-India reach
Technical support and AMC across India

Our Cloud IVR System India empowers businesses with smart automation, reduced response time, and improved customer satisfaction—without any hardware burden.

Contact Us Today

Looking to implement a flexible and future-ready IVR solution?

Choose Aria Telecom’s Cloud Based IVR in India for seamless, scalable, and efficient communication.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer