Advanced IVR System in India by Aria Telecom

Aria Telecom’s IVR System in India is designed to automate and optimize customer interactions, reduce workload on support teams, and enhance caller experience. With 20+ years of telecom expertise, we build intelligent, scalable, and easy-to-configure IVR systems for businesses of all sizes.

Whether you're a call center, bank, hospital, government office, or enterprise, our IVR system ensures that every call is routed efficiently — minimizing wait times and maximizing satisfaction.

What is an IVR System?

An IVR System (Interactive Voice Response) allows callers to interact with a computerized menu using keypad inputs or voice responses. It can answer questions, collect information, route calls to the right department, and even complete transactions — without human intervention.

Aria Telecom’s IVR System for call centers and businesses is built to handle high call volumes with precision, supporting both cloud-based and on-premise deployments.

Key Features of Aria Telecom’s IVR System

Single-Level and Multi-Level IVR Menu Support
Multilingual Voice Prompts (Hindi, English & Regional Languages)
Time-Based Routing & Holiday Scheduling
CRM/API Integration for Dynamic Responses
Voice Mail, Call Recording & Alerts
Easy-to-Use IVR Flow Designer
Real-Time Reporting & Call Logs
Integration with Aria Dialer, IPPBX & Ticketing Systems

Our Cloud-Based IVR System is ideal for remote and hybrid teams, with real-time access and 24x7 uptime.

Industries Using Our IVR System in India

Call Centers – Auto-attendant, lead routing, feedback collection
Healthcare – Appointment booking, reminders, patient info
Banking & Finance – Balance inquiries, card services, KYC updates
Government – Citizen grievance redressal, information services
Retail & E-Commerce – Order tracking, COD verification, support

With Aria Telecom, you get more than just software — you get a full-stack communication solution backed by expert support and customization.

Why Choose Aria Telecom’s IVR System?

100% Made in India Solution
ISO-Certified, Secure & Scalable
20+ Years in Telecom & Automation
Trusted by Government & Enterprise Clients
On-Premise or Cloud IVR Available
Expert Support & AMC Services

Book a Demo Today

Ready to enhance your customer communication with a powerful IVR system? Connect with Aria Telecom – the trusted name in IVR automation across India.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer