Call Center Software in India

At Aria Telecom, we provide cutting-edge Call Center Software in India that is easy to set up, maintain, and scale. Our software is designed to be cost-effective while giving businesses complete control and visibility into their communication operations. Whether you manage inbound or outbound calls—or both—our solution streamlines the entire process, boosting productivity and customer satisfaction.

Our platform is an ideal fit for businesses of all sizes and industries, offering reliability, flexibility, and advanced calling features to manage every interaction professionally.

Call Center Software Solution Provider

As a leading Call Center Software Solution Provider in India, Aria Telecom delivers feature-rich tools to enhance customer engagement across all channels—voice, SMS, chat, and email. Our systems support real-time analytics, intelligent routing, call recording, CRM integration, and IVR functionality to ensure your business operates efficiently and with precision.

We help businesses deliver exceptional customer experiences by simplifying complex call center operations into one unified, easy-to-manage platform.

Call Center Software Solution

Our comprehensive Call Center Software Solution is built to manage all forms of customer interactions effectively—whether it's inbound support, outbound sales, or blended processes. With Aria Telecom's solution, you can monitor calls in real-time, track agent performance, and automate routine tasks to reduce manual errors.

Our software helps businesses:

Improve service quality
Reduce operational costs
Maximize agent productivity
Ensure faster response times

It is not just a tool—it's a strategic solution that supports long-term growth and customer loyalty.

Call Center Solution Providers in India

Aria Telecom stands among the most trusted call center solution providers in India, with a strong track record of delivering high-performance communication platforms. Our goal is to help businesses increase responsiveness and maintain service excellence across every customer interaction.

From small startups to large enterprises, we offer scalable call center solutions tailored to your business goals.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer