Aria Telecom – Trusted IVR Software in India for Smart Business Communication

Since 2004, Aria Telecom has been delivering innovative communication technology across India and beyond. Our advanced IVR Software in India helps businesses automate customer interactions, reduce response time, and deliver a professional, round-the-clock support experience.

Built with flexibility and scalability in mind, Aria Telecom’s IVR system for businesses in India is designed to handle everything from simple welcome messages to complex multi-level routing for enterprises, BPOs, hospitals, and government organizations.

Leading IVR Solutions Provider in India – Since 2004

As a pioneer in telecom technology, Aria Telecom stands out as a leading IVR solutions provider in India, offering robust, cloud-based IVR platforms with real-time analytics, voice recording, and smart call flows.

Our cloud IVR software in India supports PRI, SIP, and GSM networks, ensuring compatibility and high performance across all environments. The system is easy to configure via drag-and-drop IVR builders, enabling businesses to deploy customized flows without technical dependencies.

We serve clients in healthcare, BFSI, e-commerce, education, and government sectors — making us a top choice for those seeking the best IVR software company in India.

Feature-Rich IVR for Call Centers in India

Aria’s IVR for call centers in India is built to enhance operational efficiency and improve customer satisfaction. Whether you need basic auto-attendant functionality or complex multi-lingual routing, our solution offers:

Call forwarding based on business hours or agent availability
Dynamic IVR with real-time CRM/database integration
Multilingual IVR menu options
Voice mail & missed call alerts
Integration with Aria Dialer, CRM, or any third-party platform

Why Choose Aria Telecom for IVR Software in India?

20+ Years of Industry Experience
In-house R&D and Custom Development
Real-Time Monitoring & Reporting Tools
Scalable from 2 to 2,000+ channels
Cloud or On-Premise Deployment Options
24/7 Technical Support & AMC Services

Whether you’re a growing startup or an established enterprise, Aria Telecom’s IVR Software in India ensures you never miss a customer call — and always respond smartly.

Ready to Automate Your Voice Communication?

Aria Telecom empowers businesses with intelligent voice automation through our reliable, customizable, and secure IVR system in India. Let us help you streamline your operations and enhance your customer experience.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer