Customized CRM Development in India for Smarter Business Management

Aria Telecom, a leader in enterprise communication and software development since 2004, provides scalable and fully Customized CRM Development in India for businesses seeking tailored solutions to manage customer relationships, leads, service requests, and workflows.

Our CRM systems are designed from the ground up to match your industry requirements, business model, and operational structure—eliminating unnecessary modules and adding what matters most.

Aria Telecom’s Tailor-Made CRM Software India

As a trusted CRM software development company in India, Aria Telecom builds industry-specific CRM solutions that help you manage sales, support, marketing, inventory, field teams, and service requests—on a centralized and secure cloud platform.

Key features include:

Custom module development (leads, tickets, AMC, inventory, etc.)
User roles, permissions, and access controls
WhatsApp, SMS, and Email integration
IVR, dialer & telephony system integration
Real-time dashboards & activity tracking
Multi-branch login & reporting
Android app access for field executives

Our Custom CRM Software India ensures full control and flexibility—adapted to your unique processes.

Built for Sales, Support, AMC, and Field Service Teams

Aria Telecom’s industry-specific CRM India can be tailored for:

FMCG distributors and field sales tracking
Service-based businesses with complaint and AMC management
Healthcare centers managing doctor appointments and patient records
Telecom companies integrating CRM with IVR, SMS & dialers
Manufacturing units handling customer service and support requests

From customer onboarding to feedback collection, our CRM platform helps businesses build long-term relationships.

Why Choose Aria Telecom for Customized CRM Development in India?

20+ years in telecom & CRM platform development
Fully customizable modules based on your exact workflow
Cloud or on-premise deployment options
Integration-ready with ERP, payment, telephony & ticketing systems
Multilingual and mobile-compatible CRM dashboards
Technical support, updates, and AMC available across India

Whether you're a startup, SME, or government department, Aria Telecom delivers CRM systems that improve efficiency, transparency, and accountability.

Contact Aria Telecom Today

Need a CRM that works your way?

Choose Aria Telecom’s Customized CRM Development in India for scalable, secure, and purpose-built business solutions.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer