Predictive Dialer Software in North Carolina, USA

Aria Telecom offers feature-rich Predictive Dialer Software in North Carolina, designed to automate outbound calling and maximize agent productivity. Our intelligent dialer system uses advanced algorithms to predict agent availability and connect only live calls, eliminating delays caused by unanswered calls, busy tones, or voicemails.

Ideal for telemarketing, collections, customer follow-ups, and surveys, Aria’s Predictive Dialer ensures higher call connect rates and improved lead conversions. Whether you're a startup, mid-size business, or enterprise-level call center, our software adapts to your workflow and campaign needs.

Predictive Dialer Software Provider in North Carolina

As a leading Predictive Dialer Software provider in North Carolina, Aria Telecom delivers scalable, cloud-based solutions that support multi-campaign management, skill-based routing, call recording, CRM integration, and real-time analytics. Our dialer ensures your agents spend more time talking to customers and less time waiting.

The solution supports both on-premise and hosted models, giving businesses flexibility based on their infrastructure. Our software is equipped to handle high call volumes with precision and compliance, making it suitable for BPOs, healthcare, education, and government agencies.

Best Predictive Dialer Solution for Call Centers and Helpdesks

Aria’s Predictive Dialer is trusted by call centers across North Carolina for sales acceleration, customer service automation, and bulk calling campaigns. It reduces idle time, improves agent utilization, and increases operational efficiency.

From government helplines to appointment scheduling and customer feedback collection, our dialer has powered large-scale outreach programs like Police Helpline, Utility Complaint Centers, and Legal Aid Call Services.

Add, Edit & Delete multiple User/Campaign/ACD group
Agent can view missed call data in his panel
Caller call History-On live call, you can check the previous history of the particular customer.
CRM Builder, Dialing Result
Disposition up to 3 level
Integration Of Customer CRM-if customer is having own CRM we can integrate with our system
IVRS Report, MIS Reports, Role Management and Script Manager
Queue Management-if all agents are busy, calls can be in queue
Set call back-Can set alarm for the follow up with customers, once you will set the callback, you will get a reminder on your screen at the same time.
Update Remarks, Fill disposition (Call Status, Feedback)

Reporting Management with accuracy in agentreports , call reports , call history , recordings and lot more.
Client Satisfaction guaranteed
Cost Effective Product with all the best possible functionalities.
No Server Required.
No GSM Gateway required.
Easy Installation

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Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer