IVR Software

Aria Telecom provides the best and most affordable IVR software is used for welcome message, department selection, language selection etc as per client needs. IVR software used to automate your inbound calls by allowing businesses to interact with customers through pre-recorded voice messages with DTMF input using a keypad. We provide the advance technology according to market demand. Our IVR software is a best software and target to fulfill customer requirements and market reach. Aria Telecom IVR features is ideal for agents working outside of the office. Our IVR Software includes many features as Drag-and-Drop Call Flow Design, Call Forwarding, Call Routing, CRM Integrations, Call Recording and Transcription, Call Scripting and Internal Wikis, Call Queuing and Ring Groups, Automated Queue Callbacks etc.

IVR Software in Malaysia

Aria Telecom is a leading IVR Software in Malaysia providing customized IVR software and services to all types of business. Aria Telecom primarily focuses on the deliverables of the IVR Software manufacturers in Malaysia and target to provide the uniform customizable software and services. We have provided high end Software Services and tools to the organizations focusing on to provide the benefits and fulfills needs of the clients. Aria IVR Software is used to increase number of leads and fulfill the customer’s enquiries. We design IVR Software according to business needs.

IVR Software providers in Malaysia

We are IVR Software providers in Malaysia since 2004 with many satisfied client across India. Aria Focus to provide easy call routing to different departments by our IVR Software in Malaysia. IVR Software used to automate direct inbound traffic and using scripting to route calls accordingly. And the script can be providing according to customer requirement. We make certain customized services based on the business or client requirements. Aria IVR Software in Malaysia can manage high call volume with customized call flows. We provide IVR Software with IVR scripts, professional greetings, call waiting music, specific actions on different numbers, and more.

IVR Software suppliers in Malaysia

Aria Telecom is a best IVR Software supplier in Malaysia with ACD, Recording, monitoring features. Increase your leads with Aria IVR Software. Aria’s IVR Software reduces the workload of the agents and lets them pay their attention to more pressing matters and encourage the customers to be self-reliant to solve their issues. Aria Telecom aim to increase customer satisfaction and efficiency. We make certain customized services based on the business or client requirements. We also ensure to provide high client satisfaction rate and maximum customizable services in the Aria IVR Software.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer