IVR Software

IVR software can reduce wait times, direct calls to the appropriate departments and even handle basic customer service tasks. When customers ring a service hotline, they are often first greeted by this automated system, which offers various menu options for the user to choose from. These options can channel the caller to specific departments or provide automated solutions to common queries. IVR software is typically plays a recorded greeting for the caller, announces the menu options, and then either connects the caller with the most qualified agent, transfers them to a queue, or facilitates the self-service action, such as providing an account balance or operating hours.

IVR Software Company in Qatar

ARIA Telecom is leading IVR Software Company in Qatar for domestic & International Call center, BPO, KPO etc. We are one of the top IVR Software Company in Qatar for IT & telecom Sector. Our IVR Software is most commonly used for call center which is successfully running in big government help lines like Discom Help line, Police Dial 100, Ambulance Help Line, Legal Help Line, Nagar Nigam Help Line , Women Help Line , HIV Help lines etc. Our major clients are Jindal , Airtel and many more.

IVR Software provider Company in Qatar

As a leader in “Business IVR Software Provider in Qatar,” Aria Telecom offers much more than just basic functionalities. Our feature-rich platform is complemented by world-class support, maximizing productivity for your customer support team. Effortlessly manage high call volumes during peak hours with a multi-level IVR system. Reduce call and enhance the customer experience. We provide best IVR software in businesses to enhance customer service efficiency and reduce operational costs. Aria IVR software is usage for surveys, promotions, payments, polls, brand awareness, inbound sales, outbound sales, marketing, loyalty programs, accounting, operations and more

IVR software supplier Company in Qatar

Aria Telecom is IVR software supplier Company in Qatar with recording and latest features which fills customer satisfaction. Our IVR Software is very much suitable for government help lines and call centers. Aria Telecom is known for strong after sales support for IVR software in Qatar Aria Telecom supplies the best and most affordable IVR software supplier Company in Qatar to larger enterprise. We believe to provide customized IVR software as per client requirement and satisfaction.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer