IVR Software

IVR software empowers customers to resolve simple queries themselves, enhancing their experience. This self-service option speeds up the process, allowing customers to quickly find answers without waiting for an agent, leading to increased satisfaction and loyalty.

IVR software is a technology with allows incoming callers to navigate a phone system before taking to human operator. IVR software allows a pre-recorded voice to interact with human through voice and DTMF tone input via the keypad. Our IVR software is fit for banking, telecom, call center, insurance, travel, payment gateway etc. We offer IVR software which boost business.

IVR Software Company in Sri Lanka

We provide best IVR Software in India for inbound & outbound IVRS, can send & receive dynamic IVRS like bill reminders, policy dues reminders etc. IVR software support multi- language. IVR software is very important during high call volumes.

All industries can enhance their caller experience with our economical, efficient and easy to use IVR software .Our IVR software is designed and built to provide a personalized customer experience that effortlessly callers to the right answer ,or the agent ,to help maximum call center IVR.

IVR Software supplier Company in Sri Lanka

Aria is IVR Software supplier Company in Sri Lanka which provides information, guides users through menu options, and routes calls to the appropriate departments or specialists without needing a human operator. We are IVR Software supplier Company in Sri Lanka which improves support by automating routine tasks, enabling self-service, freeing up time for agents to handle complex issues, and reducing wait times for customers.

IVR Software provider Company in Sri Lanka

Our IVR software in Sri Lanka is suitable for small call center, Medium call center and BPO, KPO etc.IVR Call Center Software which routes all the customer calls to the right department. It stays available to your customers 24*7 and hence manages all your business calls round the clock. Aria Telecom is IVR Software provider in Sri Lanka which helps to increase customer service efficiency, handle incoming call spikes, and boost customer satisfaction when complemented with auto call backs. We believe in improve agents productivity for all business. Our major clients are JVVNL, ULDB, JDVVNL and many more.

Our Testimonials

Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.

E. Prasad - Customer

We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services

Rohit Kumar - Customer

We are using the Dialer of Aria Telecom Solutions. Aria Dialer is being used since 2010. Product is advantageous towards customer satisfaction

Ramesh kumar - Customer

We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch

Sumit Nigam - Customer

We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions (p) Ltd. Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.

Udham Singh Nagar - Customer

We are using Voice Logger of Aria Telecom Solutions Pvt. Ltd. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.

Vikas Bhatt - Customer

As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.

Rahul Kumar - Customer

I am using Voice Logger since 3 years in 5 different locations. Product is really good and the service they provide is on time.

Adarsh Verma - Customer

I am glad to share my feedback with you and convey to all concerned as well. I would like to appreciate Mr. Navdeep Chauhan and Aria Telecom as i contacted him and shared my issue he explained and well managed and make me understand about the process and further knowledge too . It is new experience for me and want to thank you from core of my heart for him ( Mr. Navdeep Chauhan) As per my experience he is very active on his work and full of experience and way to explain "Mentor". I have 15 years of experience in BPO and met many minds and experiences . He is one of diamond !! "Good Luck !! Thank you for coaching me you are a True Mentor "`

Ashwani Thakur IT Manager - Customer

Dear Team, I would like to inform that we always have received support & provide satisfaction resolution on highlighted concern from support team... Thanks All.

P S Team Leader - Customer

I would like to appreciate the level of customer service provided to be by Aria Support Team. After a call our issue has been resolved immediately. Really amazing customer service for the dialer!" Thanx for the best support.

Rajkumar Kumar IT Manager - Customer

"I'd like to compliment you on your fast and efficient online support for the call centre solutions. I have just had a very pleasant and helpful experience with your Aria support Team. Brilliant service, they are patient, prompt, polite. Highly recommended!"

Ajay Ganguly Sr Executive - Customer