Your customer service team is on the front lines, handling all sports of conversations with your customers. But because they are focused on helping customers in real time. It is not always easy for team member to pull out common threads. Regularly reviewing call recordings helps you identify challenges and pain points that customers are frequently complaining about. That’s important information to have when you want to introduce new features or products or make adjustments to your customer journey.It’s impossible to sit in on every customer interaction in real time, but customer service call recordings are the next best thing. They let you listen to how customers interact with your representatives, and they allow you to gather lots of helpful feedback. Android App for Call Recording allows you to record customer interaction within your contact centre and keep the data safe for as long as you want. It requires no capex, long lead time, or no complex installation or hardware. Aria Telecom’s real-time dashboards help supervisors to monitor service quality with recorded data across all media streams.We consider our android app based call recording to be a critical component of our portfolio moving forward. It gives us a much more compelling and comprehensive solution to offer our clients. We feel confident that we now have the robust portfolio we need to further grow our client base significantly.Features>> Auto call recorder – absolutely the most important feature for business that many of the most popular (and paid) apps on the market still lack.>> High audio quality – the primary reason you’re recording calls is to analyze them later. Without great audio, call recording is a waste of time.>> Desktop and mobile versions – for flawless sync between all your devices (Mac/PC/iOS, Android) and mobility>> Unlimited call recording – whether your business is small or large, you shouldn’t have to limit your conversations to specific time-frames>> Simple integration with your virtual phone system – choose a recording tool that is compatible with your business phone system>> Android App Call Recording Solution has been designed to handle the communication process of business through normal SIM card based android mobile. >> The app is specially designed for those tele callers who connect with leads on work-from-home basis.>> Aria Android Call Centre App which works with an inbuilt Aria CRM, it enables your Android Phone to act as a call Centre device.>> You can also send/receive SMS. All Calls/SMS (Inbound/outbound) are logged into CRM automatically. Even the calls are recorded and recordings are placed in app module itself.>> All logs & recordings will be synchronizing with system available on cloud.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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