No matters, what's your business, telephonic conversation at your work place are always important. With technology development, all you need is proper call recording system and storing space to record your calls automatically. Voice logger is an important tool for recording conversation between call center agents, supervisor with prospects, customers or leads. A voice logger is an ideal solution for any business that demands comprehensive functionality and customization. Aria Call Recording System works seamlessly with IVRS (interactive Voice Response System), ACD (Automatic Call Distribution) and Predictive Dialer. It automatically records the incoming and outgoing calls routed from PRI and VoIP lines. USB voice logger can record all incoming and outgoing calls from all extensions of EPABX in the computer system. It also works without connecting to EPABX when telephone lines are directly connected to it. We also provide standalone voice logger device that can stores your telephone conversion data internally on SD Card and Hard Disk. Typically a standalone voice logger required only the necessary power supply, telephone lines to log and Ethernet connection. Benefits of Using Voice logger:>> Training and monitoring:Using a voice logger, you can listen to and monitor calls made by your sales team on the front lines. That show a positive or negative progression with your sales agent and have data to understand why they are failing or succeeding. The data / information collected from the recorded calls can be utilized to provide effective sales training to the agents.>> Improved Security:If your company has a proper voice recording system, it helps to detect any security problems. You can monitor your team interaction with the customer to reduce inappropriate conversations. So, basically, a voice logger system will help to keep the conversations professional. >>Customer satisfaction:Customers are backbone of every small to large business organizations. When using voice logger system you are on the front line of your customer service sector. Live monitoring and recording of telephone calls you can catch the issues and can go towards customer satisfaction.>> Capture Missing Information: Some interference like background noise may occur during a call. Chances to miss important information are rising as the call continues. With call recording, you can give your full attention to any telephonic conversation with your customer or client and take notes later when replaying it. This helps ensure customers feel they’re truly being “heard”.
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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