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Benefits of Cloud Based CRM

by Sachin Kaushik,on Wed Jul 06,2019

A Cloud -Based Customer Relationship Management (CRM) is crucial tool for any modern sales track. As your business grows, so does the number of customers and contacts you have to keep track of which is where a a robust cloud CRM system comes into play. 


9 Benefits of a Cloud CRM
1. Hassle-Free Installation
In order for a start up or small business to successfully adopt any type of new software, it needs to be easy to get started. After all, things are moving quickly and you don’t have extra time or resources to spare.
One of the biggest reasons a business might hesitate to try a CRM is the fear that installation will be complicated and the onboarding process will be more trouble than it’s worth.
Fortunately, with a Cloud Based CRM, installation is a non-issue. There’s no hardware involved, you don’t have to set up your own server, and there’s zero maintenance required.
That means you don’t even need an IT team to handle installations or data migrations – because the CRM provider will take care of it all remotely. As long as you have internet access, getting started with a cloud-based CRM platform is easy.

2. Seamless Access from Anywhere
Most Cloud CRMs are mobile-friendly and make it easy to access the information you need about your contacts on-the-go. All you need is a Wi-Fi connection and your login information to connect.
Since it’s hosted in the cloud, your customer data is available 24/7 – not just when you’re at the office. Information stored in your CRM is organized and accessible to everyone on your team from anywhere in the world. This means your inside sales team can review the same information as your outside sales reps meeting clients on the road.

3. Ease of Use
Not only does a cloud CRM ensure your customer data is always at your fingertips, but it’s simple to use.
You can upload and sync existing customer data, edit details whenever you want, and customize fields and reports to fit your sales process. Our Cloud CRM Solution also allows you to easily send cold email campaigns, generate new leads, keep track of existing customer data and communications, and send follow-up emails.

4. Cost Savings
Small businesses don’t need to invest a bunch of capital to get started with a cloud CRM. Switching to a cloud CRM is a low-risk endeavor with very high reward potential.
The services offered can save your sales team time by taking care of data management, so they can focus on selling and bringing in more revenue. Plus, a cloud CRM requires less resources to maintain, so you don’t need to hire a big IT team to manage it.

5. Promote Collaboration
With the centralized database hosted by a Cloud CRM Software, employees from different departments all have access to the same customer data.
Cloud CRMs allow everyone on your team to see the same information and share data securely. Each team member has their own login, so multiple reps can review the same file at the same time, which encourages open communication and collaboration.

6. Flexible and Scalable
Cloud CRMs have the ability to keep up with your business as it grows and support your team expands.
The flexible, agile nature of cloud-based systems make them perfect for businesses of any size, including startups looking for software that can scale with their budget, size, and goals.
Because it’s easy to get more bandwidth and storage space without upgrading your system, cloud-based solutions are more flexible than those on a local server. This increased flexibility leads to greater productivity and efficiency across the board.

7. Integrations with Other Apps
The right Cloud CRM Application can be easily integrated into your existing workflow. Which is great, because you don’t want to invest in software that doesn’t cooperate with the tools and services your team relies on to do their job well.

8. Data Backup
Cloud CRMs come with a built-in safety net for your data. Typically, without a cloud-based platform, backing up your data requires tons of resources and storage space – which can quickly inflate your costs.

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