Call Centre

Call Centre Software for Real Estate

by Sachin Kaushik,on Wed Jun 06,2019

The Indian real estate sector has witnessed a phenomenal growth in the last few years and is expected to grow further in the coming years. Demand for commercial/residential property is being driven by urbanization and increasing household income. Emergence of nuclear families and growing urbanization has given rise to several townships. With a number of commercial & housing infrastructure projects being planned / launched, choice to the people has increased giving rise to stiff competition.

Therefore it is imperative that real estate companies adopt the best lead generation techniques & ensure that all leads are captured properly into the system and followed up diligently for high conversion ratio. Aria has the right solution for the real estate industry, its popular Call Centre Solutions for Real Estate, an efficient and effective tool for lead management especially tailored for the real estate vertical.

With a multi-million advertisement blitz carried out by all major industry players over a variety of medium, be it print, digital, television etc. necessitates a comprehensive lead capture and management solution that can address customer needs in the shortest period of time.

This solution not only ease the calling process but also cut down calling costs by almost 90% in compare to traditional network calling. For international calling, this solution works best due to its advance design that enables it to place call to anywhere in the world. For Real Estate clients, we offer 24X7 customer service supports. This intelligent call management solution from Aria Telecom is able to manage all telephony operations by itself. It is designed with advance telephony technology that offers best of the calling services. It is a comprehensive integrated module that easily gel into existing telephony system.

This amazing solution comes along with the device and the software in which the software is installed in the computer and further agents can be logged in to their systems and can call via analog phones. It supports multiple connections simultaneously to maintain the work flow. Facilities offered by this system include placing call, recording conversation, live monitoring, reporting, and call queue management. It comes in a package of a hardware device and software which requires no wiring at all for installation as it work over LAN connection. Moreover, it does not require any additional telephony technology for building connection as it connects to IP phone and analog phone both.

It offers complete facility of business communications including real-time reporting, call history, call recording, live monitoring, agent availability, missed call alert, call queue management, performance analysis and inbound/outbound call facility etc. Aria Call Management Solution provides facilities all the business tools that one required for maintaining telephony system. It displays the function characteristic of call Centre solution and OBD IVRS. It is designed to give you complete analysis of business communication with accurate data.

• Mostly the call Centre Software in the real state is used at the time when there will be any guest come for visiting their relative’s home and we need to confirm their identity so we will make a call at a particular place using our database information.

• Multiple Active Calls in a single dial session you can have up to eight simultaneous calls leaving a voicemail in the background while dialling a new number to get you to a live answer faster.

• The software will select a pre-recorded message or optionally leave a personal message for any individual call when voicemail is detected.

• When any customer needs any help they will also dial up the call from the device present for their use. We will successfully receive the query and send those help.

Call Centre Software for Real Estate

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