Coronavirus Lockdown worldwide has forced business to close the doors of their offices and operate from home. In such situation, one of the best thing about cloud based phone system is that the landline can be easily migrated to the cloud-based call centers.All your incoming calls shall be adequately routed from landlines to the cloud based phone and you will not miss a single call ever. So, empower your team to productively work from home and help to stop the spread of Coronavirus.Many businesses choose to record their phone calls. It provides them with a record of all transactions, agreements and correspondence, which could potentially be used as evidence if the company is ever involved in legal action. Recording calls can also help to improve customer service and to train staff. However, these businesses tend to have office premises in which setting up recording of calls is implemented across a whole network. If you have a business that is run from your home, on the other hand, you are likely to be making and taking calls from your mobile phone. Voice logger is a cost-effective solution and offers small businesses the same benefits that were usually only been relished by companies with big IT budgets. Aria Telecom offers various range of voice logger system that provides tailored solution as your business requirement.Automatic call recording will record all of that extension’s or direct calls. Recordings can be enabled for individual or multiple users and can be downloaded or played back any time.Benefits of Call Recording• Reduces the risk of misinterpreting information from business calls• Enhances understanding of the customer experience• Helps identify staff training needs• Helps resolve disputes on a fair basis• Meets compliance requirements, even when using a mobile phone• Analyzing the call history of customers• Listening to recorded customer calls will allow you to learn more about your customers as well as to learn from them• It helps in monitoring quality of service offered by your staff • Effective Coaching of Teams
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Our Testimonials
Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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