Anyone who works in call centre and spends most of time on calls can understand the values of a headset. Call centers have a bustling environment. Several agents take and make calls simultaneously that generates a significant lots of noise on the surface. This makes it difficult for agents to listen to customers and attend to their problems.Selecting headsets for call center is very important as its effect the communication process directly. You should always keep in mind that if your investment towards headsets is not one time.Choosing the right headset will improve the quality of your working day and boost your productivity. So, how one can select the best call center headsets for their organization? Device ConnectivityCall Center Headset is designed to meet enterprise needs to receive calls, light headset design for all day comfort along with adjustable headband for long term flexibility and strength compatible with all connectivity ports (USB, RJ9 Ports, QD Cord). Aria Call Center Headset is under one roof solution which can deliver and transmit high quality calls from all device (Analog phone, digital phone, IP phone, dial pad, KTS etc.) connectivity for effective connectivity and communication. Comfortable or not?Anyone who wears a headset throughout the day naturally puts wearing comfort first. If the headsets are comfortable as the agents are going to spend their all working time wearing it. An uncomfortable headset can impact the agent’s performance negatively.Adjustable band length and microphone arms ensure that the headset fits all sizes. A hinged arm is a convenient feature for use between calls.This is necessary for all the call centers are most noisy offices ever. The noise-canceling headsets helps the agents to hear customer’s voice clearly and vice-versa.Cost and WarrantyOf course, user-friendly and effective costs also play a role when using headsets in call centers and offices. Call Center Headsets are not made to last forever. It is, therefore, useful to know the duration and extent of the warranty cover for headsets. Contact centres should ensure their headsets are covered by a comprehensive warranty.
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Aria voice logger is being used since 2010. Product is advantageous towards customer satisfaction. Service rendered towards any issues related is being attended immediately without delay. Thank You.
E. Prasad - Customer
We are using the voice logger product of Aria Telecom Solutions and we are fully satisfied with this product and services
Rohit Kumar - Customer
We have an installation set up of Aria PRI logger...As the device is used for Telephone Recording and successfully Aria Support Team has installed it very well. They provided proper training on this with proper assistance. Support Team Head Ms. Yogita Chabhra has successfully installed the system and its absolutely working fine without any hindrance... Sumit Nigam CP Branch Monarch
Sumit Nigam - Customer
We awarded comprehensive Annual Maintenance Contract for the year 2016-17 for Dial 100 Application at our two locations (Kashipur & Rudrapur) to Aria Telecom Solutions Private Limited Aria Telecom upgraded the software & running the technology smoothly & trouble free. We are satisfied with your technology & support system. You as a relationship manager is very co-operative & always there for any help. Your technical team is also co-operative and has good knowledge of product.
Udham Singh Nagar - Customer
We are satisfied with products and support provided by Aria Telecom as we are using telephone recording system. We would like to recommend your product/services to our friends.
Manoj Kumar - Customer
We are using Voice Logger of Aria Telecom Solutions Private Limited. We are fully satisfied with this product and we also appreciate support provided by Engineer of Aria Telecom.
Vikas Bhatt - Customer
As our company is using PCI based voice logger of Aria Telecom. Product is advantageous. We are fully satisfied with product and support provided by company. We also like to know about company's new products.
Rahul Kumar - Customer
Yes it has been installed completely and operational now. I am really thankful to you and your competent technical team who help to complete this job done successfully. Appreciated.
Marian D'Souza - Customer
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