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Click to Call : Convert Visitors into Lead

by Sachin Kaushik,on Wed Jul 12,2019

The definition of click to call (which is sometimes called call now,  or call me now or web call) refers to a type of digital communication in which a person clicks a button or text in order to be connected with another individual in real time. These connections can occur via phone call, SMS or Voice-over-Internet-Protocol (VoIP). 

These click-to-call links are commonly found as buttons on websites. But often, click-to-call can be initiated by hyperlinks. Click 2 Call functionality for your website or mobile app so that you can assist your customers/clients throughout their journey. Our Click2Call Service not only boosts customer experience, but also aids agents to deliver quick solutions to the customer queries.
Enhance customer experience, offer real time proactive call center assistance to those who are unable to find answers on their own or require more information. A customer today wants information quickly, allowing them to leave your website. Let your customers talk to you!!
The user enters their number on the link/widget installed on your website. API instantly connects the call to the pre assigned number. Your agent and customer are now directly connected through the call.
A click-to-call button on your app enables quick and reliable connectivity between the customer and your customer facing team. The input command goes out to server which the dials the customer.
Customers want real time clarifications and confirmations while making purchase decisions, they want to speak with someone to answer a quick question before committing themselves and at that point they do not want to call the Toll free number and start all over again. Click-To-Call for web form lead generation can be quickly and easily be implemented on web pages to offer real time voice assistance over traditional voice channels.

Benefits
> No dialing or remembering numbers
> Increased convenience for both the business and customer
> The possibility to track and save your calls automatically
> Convert web-based traffic into direct telephone communications
> Get detailed reports about who is calling and when from your website
> Advanced call routing to any phone
> The ability to customize who receives calls with automation features
> Dial international calls with ease
> Track and save your calls automatically
> Convert web-based traffic into direct telephone communication.

Features
> Easy Installation
> Instant connection
> Hosted Solution
> Customize your window and icons
> Configurable Availability
> Record & log every call
> Never miss a visitor
> Integrate with website & apps
> Improved call volumes and calling efficiency
> Easy Integration & Deployment - No complex system changes or migrations required. We get you on the communication road as fast as possible.
> Unparalleled Support in times of confusion, technical errors, or anything that bugs you!
> Reports and Recordings of the inbound or outbound calls for analysis, monitoring and process optimization.

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